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Dispatcher/Accounting Associate


Job Number:67513862
Company Name:ABM Industries
Job Location:Dulles, VA US
Job Category:Management & Business


Dispatcher/Accounting Associate

Dispatcher/Accounting Associate


Branch/Location Code :ENG-Mid Atlantic (17571)
Location :Sterling Virginia US 20166

Division :Linc Group - ENG
Job Type :Full Time Regular
Career Level :Experienced (Non-Manager)
Exemption :Non-Exempt
Education :High School or GED
Shift/Hours :First Shift (Day)
% of Travel Required :0-20%
Offer Relocation :Maybe
Job Description :

Dispatcher Functions:
· Be the first point of contact for customers, technicians and vendors. Maintain professional, friendly mannerism
· Log service calls and dispatch to technicians
· Maintain technician scheduling, update Technician Schedule spreadsheet daily and have all of next days’ workorders dispatched to each technician end of each business day
· Daily workorder review, verify labor hours and log mileage according to GPS, review work summaries
· Process technician timesheets on a weekly basis according to weekly workflow schedule for payroll processing
· Monitor workorders to ensure follow-up and completion on “incomplete” workorders, begin billing process on all workorders that have been completed
· Keep monthly PM Schedule updated to ensure all PMs are completed the month they are tasked. Monitor technician hours on each PM
· Process and Review completed workorders weekly according to weekly workflow schedule for billing

Business Systems Functions:
· Process customer invoices on a weekly basis according to weekly workflow schedule
· Process vendor AP invoices in accordance with company 48-hour policy.
· Enter equipment on new maintenance agreements as needed
· Process AWO on a weekly basis according to weekly workflow schedule
· Maintain maintenance and project agreement files
· Maintain AP vendor invoice files
· Miscellaneous administrative tasks as requested
· Process customer credit card payments through online processing portal
· Make changes to existing and set up new vendors with proper approvals
· Regional CARE Calls as assigned
· Process regional weekly AP check batch for all 3 branches
· Process new Project/Maintenance Agreement Bookings
· Process monthly maintenance billings for all branches
· Track Sales Rep commission accruals
· Upload intercompany invoices for processing
· Assist in Balance Sheet Account Reconciliations each month
EOE :ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (M/F/V/D)