Mosaic, an industry leader specializing in the development and execution of sales and merchandising services (SM), experiential marketing campaigns (XM), and retail promotions for fortune 500 clients across North America, is currently seeking an XM Account Manager.
Are you interested in working with Fortune 500 companies such as ABInBev, P&G, Rogers, Coca Cola, Cadbury Adams and Sony (to name a few…)? Do you want to exercise your creative mind in a place where thinking outside the box is encouraged? Would you like to work somewhere where the culture is described by employees as 'amazing'? Do you desire the chance to truly own the success of a project, guiding your team from start to finish? Are you looking for an environment where you will receive training, coaching, and the opportunity to grow your career? Do you thrive in a fast-paced environment where one day is always different from the next?
If you have answered "YES" to the above questions then Mosaic may be the place for you!
Who is Mosaic?
We are people changing the way brands connect with consumers one experience at a time. For over 20 years, Mosaic has been a leader in our industry. We are a company made up of dynamic, action-oriented team players with an appetite for creating exciting brand experiences customers love. Our modern, cutting-edge, programming has been applauded by consumers, appreciated by clients and awarded by our industry.
What are we looking for?
We are looking for leaders. We are looking for people managers. We are looking for visionaries. We are looking for you!
We love our clients and what we do every day, and as an Account Manager at Mosaic, you will too!
What will you do?
As an XM Account Manager, you will develop original marketing campaigns that bring clients brands to life in a variety of ways through event marketing, PR stunts, viral campaigns and digital executions. You will manage these promotions as they go live, be a loyal brand advocate and work closely with your team of field managers, coordinators and brand ambassadors to consistently exceed expectations.
More specifically, you would be responsible for:
- Challenging and managing a team of Field Managers, and overseeing a team of coordinators who manage Field Representatives (varies depending on program)
- Developing a team with a focus on long term development/succession planning of more senior managers.
- Performance management.
- Managing all aspects of a budget for a given project. You are responsible for the bottom line delivery of your project.
- Effective time management (of self and others).
- Client interaction is high - primary contact for National and some regional contacts.
- Problem solving.
- Weekly status updates on program results/personnel, client program reviews end/mid program.
- Business development - make recommendations in the final report geared to future business opportunities, develop proposals and pitches in conjunction with a Sr. Account Manager and/or Director
- Communication - utilize effective communication techniques - balanced feedback
- Crisis management - proactively identify problems and develop solutions
