Account SupervisorRequisition #: INSM45530
Job Title: Account Supervisor
Area of Interest: Marketing
City: TORONTO
State/Province: Ontario
Country: Canada
Description:
Advantage Sales and Marketing LLC (ASM) is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. ASM services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Job Purpose
The Account Supervisor functions as a leader of Agency shopper marketing program deliverables within multiple categories or retail channels. Primary role is to provide leadership as the face of the Agency to client contact(s) during the conception, creative communications design development, retail sell-in, execution and analysis of account/brand-specific programs.
A successful Account Supervisor will spearhead and synchronize a cross-functional team to deliver strategic business planning frameworks, communication platforms, program concept development, effective sales presentations, retail sell-in support, and analysis of results. Must demonstrate superior written and oral communication skills with clients, customers, agency partners and third party vendors.
Job Responsibilities
Personal Accountability
When field facing, responsible for key channel or customer comprising 10%+ of the client's business
When brand facing, sit on-site with clients, fully representing the agency in-front of the client and representing the brand back to the agency.
Develop and own key influencer relationships that build a trust-based partnership with client teams, agency partners and third party vendors
Demonstrate working knowledge of consumer/shopper marketing landscapes and the client's own industry to develop new business opportunities and potential revenue streams within existing client
Design and lead proposal and program development presentations with limited guidance from a Director
Demonstrate agency thought leadership for your defined area of responsibility
Supervise and/or directly manage program execution, budgets, tracking, and post-promotional reporting in accordance with company systems and processes
Identify new business opportunities within existing clients as well as with extended client base
Responsible for recruiting, hiring, training, and development of direct reports with support of a Director.
Other related duties as assigned
Cross-Functional Accountability
Partner with Planning team members to develop category, channel, customer and competitive brand marketplace insights, identify most value consumer targets, communication strategy, innovation opportunities, promotion program objectives, strategies and tactical recommendations for programs, leveraging key consumer/ shopper insights that drive purchase behavior change
Demonstrate leadership to internal Agency concept, creative design and production team members in order to ensure all deliverables are on strategy and meet client expectations
Engage, mentor and inspire Agency cross-functional team by teaching the fundamentals, demonstrate and empower proactive thinking, prioritize goals and facilitate conflict resolution as needed.
Demonstrate leadership to internal Agency concept, creative design and production team members in order to ensure all deliverables are on strategy and meet client expectations
Communicate and interact effectively with cross-agency teams for all departments and/or clients to deliver timely client decisions and approvals
Identify cross-company revenue-driving opportunities
Successfully manage and develop Agency cross-functional team members
Other related duties as assigned
Job Requirements
Bachelor's degree in Marketing/Brand Management or equivalent work experience. MBA Preferred
4+ years in the role of leader/manager in agency, brand management and/or media production preferred
6+ years of consumer product, brand management, media or agency experience preferred
Able to handle multiple tasks and projects simultaneously
Creative self-starter with strong leadership, organization, negotiation, and problem solving skills
Superior communication skills, both written and verbal and ability to present in a knowledgeable and confident manner in both planned and impromptu situations
Able to work with third party properties, agencies, suppliers and media organizations
Proficient in MS Word, Excel, PowerPoint and Outlook
Other Requirements
Must perform the job safely and utilize proper safety techniques and use of equipment when appropriate.
Travel Requirements
Travel to the client and/or customer may be required
Physical Demands
Never (0% of shift):Bend and/or stoop, crawl and/or climb, kneel, push, pull, work on unprotected heights, operate mechanical machinery, be exposed to marked changes in temperature and humidity, be exposed to harmful fumes and/or other pollutants, and use feet and/or legs for repetitive motion.
Occasionally (up to 33% of time):Lift and/or carry up to ten pounds (sedentary level).
Frequently (33-66%):Stand and/or walk.
Continuously (66-100% of shift):Sit and/or use hands and/or arms for repetitive motion.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
Are you passionate about Service Excellence, Results, Integrity, Entrepreneurial Focus and Leadership: These are our values at Advantage Sales & Marketing LLC. Come learn why "Winning Together" is more than just words on a piece of paper. It is the vision by which we live our mission as an organization: "To create outstanding value for clients and customers through superior sales execution, operational excellence and innovative marketing services."
Advantage Sales & Marketing LLC is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, ASM shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
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