Assistant Sales Manager - Bethesda

Assistant Sales Manager - Bethesda

Job Summary:

The Assistant Sales Manager is responsible for meeting the needs of existing and potential clients through the professional delivery of the Medifast program, including answering a high volume of calls and booking appointments, conducting sales consultations, and providing weekly counseling visits to provide ongoing guidance and sale of Medifast products.

This position is Non-exempt and reports to the Center Manager.

Job Duties:

• Drive center sales through lead conversation, continuous follow up, and excellent customer service.
• Answer the telephone using the Company phone script and book appointments.
• Conduct sales consultations with prospects and optimize closures.
• Respond to new clients by explaining and selling full programs.
• Assist Sales Manager/Center Manager with onsite consultations as needed.
• Provide detailed information to new clients on product and program costs, expected outcomes, timelines, and any other important information pertaining to their program.
• Conduct Patient weigh-ins by educating new and existing clients towards weight loss goals.
• Complete timely phone follow-ups to missed appointments with the intention to reschedule the client.
• Provide friendly customer service and accurate information regarding products and programs to clients.
• Maintain accurate client records in conjunction with corporate compliance and confidentiality policies.
• Uphold the MWCC Performance Standards - see attached.
• Complete other center duties as assigned such as inventory, opening and closing the center, etc.

• Any other duties as assigned by management.

Experience and Education:

• Two (2) years sales experience; experience in a retail commission environment preferred.
• Previous Weight Loss program/product sales experience preferred.
• Associates Degree or equivalent work experience.

Skills Requirements:

• Proven ability to make an ""emotional sale.""
• Basic understanding of the science of weight loss and healthy lifestyles.
• Strong interpersonal skills with the ability to effectively communicate both over the phone and face-to-face.
• Strong computer skills including Microsoft Office programs; the ability to learn new systems quickly.
• Attention to detail with the ability to multi-task and work in a fast-paced retail environment.
• Excellent customer service skills.
• Flexibility to work nights and weekends as dictated by the needs of the center.

Key Performance Indicators:

• Number of members originated
• Dollar value originated
• Number of leads closed
• Percentage of leads closed
• Number of referrals