BPM Business AnalystTitle: BPM Business Analyst
Location: MN-Minneapolis
Other Locations:
Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working - the Collaborative Business Experience - and through a global delivery model called Rightshore®, which aims to offer the right resources in the right location at competitive sent in 35 countries, Capgemini reported 2010 global revenues of EUR 8.7 billion and employs over 108,000 people worldwide.
As a part of the Technology Services Group, the Senior Consultant will be responsible for the full systems lifecycle from requirements gathering through implementation of IT functional solutions. The Senior Consultant will also apply deep functional expertise and client handling skills in order to ensure engagement productivity, increase efficiencies for clients, resolve issues and overall client satisfaction. The Senior Consultant will work under minimal supervision and will be required to oversee the work of more junior team members. The Senior Consultant will also carry a yearly target for managed revenue.
Capgemini US LLC and its U.S. affiliates are EEO/AA employers. Capgemini conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era, special disabled and other covered veteran status.
Knowledge and Skills:
. Strong knowledge and experience with a BPM tool (webMethods, Lombardi, etc) or experience with additional modeling / analysis tools.
. Experience with process methodology, frameworks (TOGAF), development methodologies (Agile, SDLC, Iterative) strongly preferred.
. Must be proficient in use of SharePoint, Excel, Visio, PowerPoint and Word.
. Ability to write clearly and succinctly in a variety of communication settings and styles.
. Planning, ability to problem solve and execute.
. Communicates effectively to stakeholders at ALL levels of the organization.
. Demonstrated ability to take initiative and accountability for achieving results.
. Strategic thinker - thinks big picture and can effectively translate concepts to others
Job Description:
The Business Process Analyst (BPA) is responsible for working with both technology resources and business resources (business analyst or business architect) to design, build, integrate and evolve process and technology. The BPA focus includes looking at how both the business operation and processes will be impacted from business change.
Responsibilities of the BPA include:
Understanding and describing the current baseline process architectures to project teams
Working with the other architects (information, application, security and enterprise), to develop target architectures, describing the product and/or service strategy, and the organizational, functional, process, event, information, and geographic aspects of the business environment.
The BPA role is a cross-boundary role which will have focus on process, services and relationships, in addition to information and technology. This role is extremely important for cross-functional process changes at the enterprise level.
The Business Process Architect will:
. Work closely with the information, application, security and enterprise architects to provide process insights and assess impacts stemming from business process change. This relationship also supports business driven project management and process driven decision making by:
o Describing the current state (As-Is) business process architecture
o Facilitating the design of a future state (To-Be) business process architecture, by describing the business strategy, and the organizational, functional, process, event, information, and other aspects of the business environment
o Analyzing the gaps between the As-Is and To-Be business process architectures
. Additionally, the process architect will ensure alignment of models and objects that are contained within taxonomy, interface with trained process representatives for each business unit, coordinate with other departments on the BPM technology, support the training and development of business process architecture concepts for maintenance of the taxonomy, and work closely with BPM team members to provide BPM services for the enterprise.
. Ensure compliance for anything (models, objects, standards, etc.) promoted to the standards and/or production repository
. Interface with trained Business Unit process representatives
. Coordinate with other departments on the BPM tool
. Support the training and development of business process architecture concepts for maintenance of the taxonomy
. Establish standards and guidelines to support reuse across organizations
. Work closely with Business Process Solution team members to provide business process management services for the enterprise.
- A minimum of 2 full life cycle large project implementations
- A minimum of 3 years experience with business process components, module integration & client facing consulting engagements
- A minimum of 5 years experience in a delivery role
- A minimum of 5 years functional experience within an IT environment
- A minimum of 5 years knowledge of designing different processes/solutions for various clients
- Excellent analytical and problem solving skills
- Excellent verbal and written communication skills
- Strong executive presence and ability to interact with top executives
- Successful teamwork experience & demonstrated leadership abilities
- Bachelors Degree in a related area of study
- 5-7 years of related work experience
- MUST be willing to travel extensively, up to 100%
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