We apologize for the inconvenience but the job you are looking for has been filled or it has been removed by the recruiter. For your reference, the original listing is shown at the bottom of this page.
Listed below are the top 10 out of 20 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Bryan, TX
Overview: We are currently seeking dynamic, selfmotivated individuals who have a passion for cosmetics to lead a team in one of Macy's most vibrant and exciting ...
Citi Trends is looking for a dedicated Store Manager to join our team at one of the largest chains in the valuepriced urban apparel industry. We re growing, ...
Corporate Account Package (CAP) Sales Managers CRM Consulting On Demand (CCOD) is an on demand Customer Relationship Management strategy and technology consulting ...
Performance Matters Associates - College Station, TX US
Washington National's largest American marketing partner is looking for 2 qualified Territory Accounts Managers who have the desire to help people , earn a ...
Do you have a track record of success? Do you desire to sell products and services that bring results for your customers? Dont miss out on this great opportunity ...
Founded in 1909, Mutual of Omaha is a solid, familyoriented company thats reliable, trustworthy, knowledgeable and caring. We are a fullservice, multiline ...
Job: Sales !*!RIMCO Custom Wheels, Tires and more! Basic Function Manages the sales and marketing function in an RIMCO Custom Wheels, Tires and More store. ...
This is an excellent opportunity for motivated individuals experienced in the healthcare industry with great growth potential. Help us expand our business and ...
About eGain Communications Corporation eGain (NASDAQ: EGAN) is the leading provider of cloud and onpremise customer interaction software for sales and service. ...
Executive Resources LLC World Headquarters New York, NY US Software Sales Division Recruiter: Adam Rich Title: Software Sales Territory: US. West Coast & East ...
For your reference, we have included the original job posting below.
Branch Manager
Job Number:
25496036
Company Name:
Citi
Job Location:
Bryan, TX US
Job Categories:
Sales & Sales Management Management & Business
Minimum Education:
High School Diploma
Branch Manager
Categories: Sales Management
Citibank North America, Citigroups branch-based banking business, has 6 million consumer accounts in ten states, Washington, D.C., and Puerto Rico. In the United States, Citibank North America employs approximately 20,000 people while rapidly growing and expanding its branches. Citibank strives to ensure that the branches are places where clients feel welcome and thanked for their business, comfortable discussing personal financial information, and secure in the advice and guidance they receive. The objective is to offer one-stop availability of products and services for every stage of a clients financial life. POSITION SUMMARY The Branch Manager is responsible for providing a superior customer experience in the branch while meeting all business objectives. The Branch Manager manages a team of employees to ensure the daily sales, service and operational plans are embedded in the way we do business, while putting our customers at the forefront of all that we do. The Branch Manager should inspire, recognize, and provide a motivational environment through daily coaching.
Position Responsibilities: ? Develop and execute integrated sales, relationship, and credit strategies that are aligned with the Area business plan to achieve desired revenue, expense and service goals. ? Support the portfolio growth in the branch by identifying cross-sell opportunities, deepening relationships and increasing client acquisition, being an active participant as needed. ? Plan, organize and coordinate daily sales, service, and operations management processes, consistent with Step-Up activities. ? Effectively execute all Step-Up! routines to exceed branch goals. ? Create a strong sales and service culture, fostering an environment in which all branch employees and segment partners work together to achieve all scorecard goals. ? Create a warm, welcoming and friendly branch environment. ? Foster teamwork in the branch to ensure a positive employee and overall customer experience. ? Demonstrate positive, can-do attitude and customer first culture. ? Source, develop and close sales and manage relationships for consumer and small business customers. ? Cultivate partnerships with key support groups (Commercial Business, Mortgage, Payroll, etc) to drive sales and ensure that all customer needs are met. ? Lead sales and service activities within the branch by coordinating seminars, micro-marketing events, promotional campaigns, product initiatives, etc. ? Drive efforts in the branch to identify and implement service behaviors that improve the overall customer experience. ? Monitor and adhere to operational controls, including legal, corporate, and regulatory policies and procedures to ensure the safety and security of customer and bank assets. ? Manage hiring, performance management, compensation, administration, communication and employee evaluations. ? Analyze trends in both local/niche market and customer profiles to identify potential sales opportunities. ? Establish and maintain key relationships and business contacts within the community and targeted industry segments to create opportunities for growth. ? Manage controllable components of P&L expenses/activities for the Branch. ? Fulfill Office of Supervisory Jurisdiction (OSJ) responsibilities ? Provide, support, feedback and coaching to branch staff daily through morning huddles, and end of day meetings. ? Ensure effective lobby and line management to deliver exceptional customer service. ? Implement programs that recognize, reward and reinforce outstanding employee performance. ? Deploy people resources effectively to deliver a world-class customer experience and to maximize efficiency and productivity ? Resolve escalated customer complaints/issues promptly and effectively. ? Identify and develop high performing employees in order to build career progression and bench strength. ? Own the end to end customer experience in the branch. ? Develop and manage a learning and development plan for all employees. ? Manage staff to budgeted FTE. ? Build a culture of empowerment. The information listed within this description summary is intended to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive account of all the responsibilities, and/or minimum qualifications required of an employee assigned to this position.
NOTE: You may be required to take a timed online assessment once you complete an online profile. If you need to take the assessment, you will either be directed to do immediately or you will receive an email with instructions on how to access the assessment within the next few days. Please ensure that your email address is accurate on our system, and please note that the assessment invitation may go into your spam folder rather than to your inbox. The assessment will require 45-60 minutes of uninterrupted time to complete.
Requirements:
? High school diploma/GED required; Bachelors degree in business (preferred) or equivalent work experience ? Previous Branch Manager or other Sales Management experience ? Five or more years of sales experience ? One or more years experience in customer service or cash handling ? Demonstrated ability to lead, motivate and influence others ? Customer service orientation ? Strong interpersonal skills ? Excellent verbal and written communication skills ? Strong listening skills ? Strong analytical/problem solving skills ? Financial/business acumen
