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For your reference, we have included the original job posting below.
Business Process Analyst, Global Operations
Job Number:
22773083
Company Name:
Info Technologies, Inc.
Job Location:
New York, NY US
Job Category:
Management & Business
Business Process Analyst, Global Operations
Reference # : 10-00734 Title : Business Process Analyst, Global Operations Location : New York, NY Experience Level : Start Date : Wed, Feb 3, 2010 Description Responsibilities: Lead the analysis and development of Core Business Processes supporting both operational, financial and compliance processes and procedures in conjunction with the company?s internal control framework initiative.
* Collaborate with stakeholders representing different operational, compliance and financial business functions to develop core business process documentation: o Coordinate and conduct meetings, o Assist in the definition and validation of risks/scope for all business processes; o Document meeting meetings and manage/monitor action items; o Interact with staff/management in analyzing existing operational/ compliance/financial procedures to identify best practice procedures; o Publish/promote process documentation to appropriate repositories o Facilitate and obtain sign-off for process documentation (i.e., process workflows, process narratives, etc.) § Review/provide feedback on existing business processes, control frameworks, policies and procedures; § Identify gaps in the design and operating effectiveness of business processes and controls; § Identify opportunities for more efficient and effective business processes and controls; § Develop or assist in the development/creation of business process and/or control documentation; § Assist in the implementation of future process/system changes to ensure continued compliance with regulatory acts (i.e., SOX, Model Audit Rule, etc.); § Manage/monitor business process/control remediation plans; § Aid in controls evaluation as it relates to business process related controls; § Coordinate with external service providers to obtain compliance reports (e.g., SAS70) § Manage/monitor the development and at times remediation of third party vendor, including managing general agents (MGA) and third party administrators (TPA) business processes and controls; § Coordinate with internal and external auditors; provide expertise and oversight of internal/external audits; § Assist in deliver business training where applicable (e.g., internal control process software); § Assist in the development of status reports for internal management including the Audit Committee and Board; § Create and maintain work plans, and project scorecards;
Qualifications: · 3 to 5 years of related work experience in business process analysis and design · Understanding of the fundamentals of insurance operations including underwriting, claims and reinsurance functions; · Strong process and analysis background; · Experience working in organizations with geographically dispersed teams and complex environments; · Exceptional written/verbal communication skills; business relationship management; ability to communicate complex concepts clearly, both verbally and in writing; · Strong analytical and root cause analysis capabilities; · Strong leadership skills · Ability to multi-task; · Ability to work collaboratively with others at all levels
Preferred: * Commercial insurance experience with focus on Commercial Property, Professional Liability, Casualty, Environmental and Healthcare businesses; * Internal/External Audit experience Education: · BA or BS degree
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