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Listed below are the top 10 out of 18 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Alvin, TX
DISH Network is an innovative industry leader distinguished by its pioneering spirit. Ever since our establishment in 1980, we?ve been the ideal workplace for ...
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Reports to CNO and is responsible for planning, organizing, directing and maintaining the management and delivery of quality patient care on all shifts within ...
For your reference, we have included the original job posting below.
Call Center Trainer
Job Number:
43511752
Company Name:
DishNetwork
Job Location:
Alvin, TX US
Job Category:
Management & Business
Call Center Trainer
DISH Network is an innovative industry leader distinguished by its pioneering spirit.Ever since our establishment in 1980, we’ve been the ideal workplace for people with adventurous spirit and creativity, who are smart risk takers and aggressive winners - all those for whom the status quo just isn’t enough.Our Fortune 200 Company continues to define the curve in television entertainment.We are always improving and extending our products and delivering greater value to people, including our workforce of 25,000 plus.Come explore the big picture with us!
The CSC Trainer plans, coordinates, and directs training and staff development programs for organization by performing the following duties personally or through subordinate supervisors.
Conducts needs analysis studies and confers with managers and supervisors to determine training needs.
Compiles data and analyzes past and current year training requirements to prepare budgets and justify funds requested.
Formulates training policies, programs, and schedules, based on knowledge of identified training needs, company production processes, business systems, or changes in products, procedures, or services.
Selects appropriate instructional procedures or methods such as individual education, group instruction, self study, lectures, demonstrations, simulation exercises, role play, course curriculum, computer-based training and/or satellite distance learning.
Organizes and develops training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials.
Train assigned instructors and supervisory personnel in effective techniques for training, such as new employees' orientation, on-the-job training, sales techniques, health and safety practices, management development, and adaptations to changes in policies, procedures, and technologies.
Researches and selects outside consultants and trainers to conduct training in specific topics.
Maintains records and prepares statistical reports to evaluate performance of instructors and monitor progress of trainees.
Coordinates established training courses with technical and professional courses offered by community schools.
Screens, tests, counsels, and recommends employees for participation in internal or external educational and training programs.
Bachelor's degree from four-year college or university; and five years related experience including one year of supervisory/management experience; or equivalent combination of education and experience.
