Client Service Manager--Private Sector Location: Nashville, Tennessee Job Code: 633 # of openings: 1 Job Type: Full Time Travel: n/a
Brown and Caldwell has been providing municipalities, private businesses and government agencies with sustainable environmental solutions for more than 60 years. We offer a collaborative environment with opportunities for growth and advancement in all professional disciplines. Join us, and you’ll find a home where you can do your best work, reach new levels of expertise and enjoy exceptional development opportunities. As a privately held firm with over 1,400 employee-owners in 45 offices nationwide, the opportunity awaits for you to advance.
Description
Brown and Caldwell’s Southeast Business Unit (SEBU) is looking for a strategic Business Development/Client Service Manager for either ourNASHVILLE or MEMPHISoffices, with an established track record of marketing, winning, and executing projects and programs in the private sector. The Business Development/Client Service Manager would be responsible for managing and growing environmental work in the private sector. This position requires the candidate to have 12-20 years of experience in environmental consulting, with proven responsibility for business development, client management and project management skills. Responsibilities: § Develop business plans in conformance with company vision and goals. § Identify and commit to achievable and sustainable goals in alignment with company’s strategy and business plan - Participate in base business, growth, sales, and planning process for the company. § Identify business investment opportunities and manage priorities § Lead commitment to non-financial goals, such as: - Leverage across company for marketing, project delivery, and support systems (staffing, quality assurance) - Ensure quality, client service, clarity of work product and projects. - Focus on investment decisions (use capital and resources to highest competitive advantage) - Promote and support technical systems improvements driven by company initiatives § Promote companywide initiatives and values. § Assistance in recruiting staff to maintain growth. - Identification of key performers who will help increase capabilities to correlate with the market - Advise on career development of staff - identify high potential performers/leaders
Position Requirements: § 12-20 years experience in environmental work for industry with progressive responsibilities including marketing and business development § Track record of success bringing in profitable assignments for good clients and building key target client accounts § Ability to properly scope out new business opportunities - Identifying opportunities - Making critical decisions on whether or not to pursue the opportunities - Developing plans to win - Identifying the best teaming partners § Ability to discern new markets and help develop plans for getting work in these areas - Understanding skills needed - Comparing skills needed with current BC capabilities - Identifying personnel to recruit to help capture these markets § Ability to motivate others and lead teams to implement business plans for project and client pursuits § Ability to oversee preparation of key proposals § BS engineering or science related discipline preferred § PE license or related professional registration preferred
This position is subject to a pre-employment background check and a pre-employment drug test. We offer a competitive salary and benefits package.
