Creative Director

Creative Director

Creative Director
Calgary, AB
Job CategoryCreative Direction
RelocationYes - will be considered


Position Description and Responsibilities

CREATIVE DIRECTOR - Calgary, AB

Critical Mass is looking for a Creative Director to join our ongoing pursuit of excellence in Customer Experience Management. A sound creative thinker with a proven track record in leading major marketing initiatives, the Creative Director will be a key team member who develops solid client relations, plans leading edge online strategies, clearly communicates and justifies concepts, directs the collaborative efforts of a large group of creative professionals, fosters an environment of professional growth and inspires others to exceed expectations. A strong working knowledge of experience design, brand development, interactive commerce and creative process is essential to performing this challenging role. Working in a multi-brand business unit, the Creative Director will also be an efficient time manager capable of juggling a variety of client deadlines.

Responsibilities:
? Drive the strategies that address customer needs and business goals across digital channels, facilitate brainstorming, mentor your team, collaborate with partners and sell your vision to clients.
? Contribute creative solutions and innovations that strengthen the Critical Mass brand and market leadership position.
? Develop & deliver innovative proposals to capture both account growth and new business opportunities.
? Promote continual improvement and a culture of excellence and accountability through driving:
? Creative discipline excellence
? Operational excellence
? Industry vertical expertise
? Perform strategic account planning with senior management in vertical marketing groups.
? Conceive and create experience design solutions that fulfill strategic business objectives.
? Effectively communicate creative ideas and strategies to all project stakeholders.
? Lead and partner with multidisciplinary teams including all creative disciplines, technology, planning, account and program managers, partners, clients and more.
? Provide regular team leadership and constructive feedback on all accounts in the business unit
? Develop, monitor and modify the business unit creative department staffing strategies and plans, including:
? Team composition
? Team performance, skills, training and mentoring
? Develop, implement and monitor quality standards across all creative department artifacts and deliverables.
? Continually improve Creative Department methods, problem solving models and best practices.
? Proactively manage the success of production scope, schedules and budgets.
? Engage & inform practice leads from Media & Marketing, Technology, Research and Analytics, Usability, and Quality Assurance departments to maximize results and ensure client and user satisfaction.
? Support and lead human resource initiatives with a focus on performance management.
? Understand, embrace, and communicate corporate mission and values.




Required Skills

? Passion for design and eagerness to collaborate with other creative people
? Strong design portfolio with 4+ years visual communication education, 6+ years design/marketing/communications interactive work experience, 6+ years art direction experience
? Solid understanding and appreciation for the distinction between creative expression and commercial reality.
? Proven aptitude for quick creative thinking with acute attention to detail within demanding deadlines
? Experience developing Internet commerce, electronic marketing and online brand management and integration, with demonstrated results.
? Experience leading strategic brainstorming sessions, campaign development, creative brief development and directing creative execution.
? Leadership experience in user-centered design, including user profiling and usability methodologies.
? Proven success rationalizing concepts and effectively selling to clients.
? Ability to think creatively against demanding deadlines with acute attention to detail.
? Comprehensive understanding of interactivity and related mediums.
? Strong written and verbal communication skills.
? Effective and creative problem-solving skills.
? Dedication to building the client?s business through positive ROI.
? Experience with financial management along with P&L accountabilities.
? Natural leadership skills with experience guiding large creative teams (10+).
? Strong organizational abilities, including time and resource management.
? Leadership abilities that foster learning and excellence among team members.
? Experience planning and implementing employee professional development.