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For your reference, we have included the original job posting below.
Customer Service-Collection reps. needed
Job Number:
22802349
Company Name:
Accountemps
Job Location:
San Bernardino, CA US
Job Category:
Management & Business
Customer Service-Collection reps. needed
Customer Service-Collection reps. needed
As a Collector, you will collect past due mortgage accounts. Great Customer service is a plus!!!!You will locate and contact customers by telephone and mail, handle moderately difficult skip-trace assignments, assess the individual circumstances and decide upon an appropriate course of action. This will include determining reasons for non-payment, negotiating payment arrangements, offering suggestions to customers on how to meet their obligations and advising them as to the possible consequences of not meeting the obligations. You may also help develop restructuring plans to assist clients in resolving delinquency and avoiding foreclosure. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. Additional Information Location: San Bernardino, CA
Job ID: 01240-111200
Experience: 6 months to 1 year of Customer Service and/or Collections/Sales experience. Auto Dialer Experience Excellent problem solving skills. Advanced written and verbal communication skills. Experience working in a high volume environment. Proven computer and typing skills.
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