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For your reference, we have included the original job posting below.
Customer Service Representative
Job Number:
41484967
Company Name:
West Corporation
Job Location:
Spokane, WA US
Job Category:
Management & Business
Customer Service Representative
Customer Service Representative
Job ID:
963257
Location: Washington - Spokane
Full/Part Time:
Full-Time
Regular/Temporary:
Regular
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West Corporation is a leading provider of technology-driven, voice-oriented solutions. West offers its clients a broad range of communications and infrastructure management solutions that help them manage or support critical communications. West's customer contact solutions and conferencing services are designed to improve its clients' cost structure and provide reliable, high-quality services. West also provides mission-critical services, such as public safety and emergency communications.
Responsible for receiving and processing incoming phone calls for dedicated clients in accordance with policies, procedures, quality standards, and federal laws and regulations.
MINIMUM QUALIFICATIONS Applicants for this job will be expected to meet the following minimum qualifications.
Education Must meet minimum age requirement for project and/or location of project
Experience Work experience is not required for order processing projects but may be required for customer services, sales or technical projects Candidates would need to meet the experiences requirement of the specific project.
Other Score acceptably on job related testing assessments (data entry, spelling, reading, reading comprehension, sales aptitude testing and cognitive ability testing) Knowledge of computer keyboard and mouse Ability to work flexible schedules, which may include working at least one weekend day Ability to clearly communicate using a clear, distinct voice Bilingual in English and Spanish (skill may or may not be required dependent upon position that is open)
If you are interested in this position and meet the minimum requirements, apply online today!
