We apologize for the inconvenience but the job you are looking for has been filled or it has been removed by the recruiter. For your reference, the original listing is shown at the bottom of this page.
Listed below are the top 10 out of 25 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Sioux Falls, SD
Job Details: Site General Manager, Operations Maintenance Reference GMPOOLUS01740 Recruiter Bombardier Industry Sector Maintenance Manager, Director vacancies, ...
Due to our rapid growth we are looking for qualified retail management candidates for a variety of locations. Please submit your resume so that we may contact ...
Responsible for the independent supervision of the delivery of care to a group of residents in a nursing unit. Assess resident needs, develop individual care ...
1520 John Morrell & Co. of Sioux Falls, SD is seeking a motivated individual to help us meet our Plant Health and Safety initiatives. Responsibilities include: ...
Search our Careers Create Resume Career Center FAQs Login Location :Sioux Falls SD US 57105 Education :High School or equivalent Job Description : Follow the ...
Fulltime, 80 hours per pay period. MondayFriday day shifts with possible call. The Registered Nurse in the Clinical Manager role is responsible for the continuous ...
Accountable for all aspects of Sanford Health Integrated Laboratory Services. Responsibilities include, but are not limited to: strategic planning; clinical ...
222457046 Position Purpose: Accountable for all aspects of Sanford Health Integrated Laboratory Services. Responsibilities include, but are not limited to: ...
The Edith Sanford Breast Cancer Foundation is pioneering a bold new comprehensive approach to breast cancer, with a mission to unlock each woman's genetic code, ...
More information about this job: Unit Description: 14403 Sodexo Campus Services at Augustana College in Sioux Falls, South Dakota is currently seeking a Retail ...
For your reference, we have included the original job posting below.
Customer Services Manager
Job Number:
41963514
Company Name:
Bell Incorporated
Job Location:
Sioux Falls, SD US
Job Categories:
Management & Business Manufacturing & Production
Salary:
$50,000 - $65,000 annualized
Minimum Education:
4-Year College Degree
Customer Services Manager
Bell Incorporated, located in Sioux Falls, South Dakota, is seeking a Customer Services Manager who will have responsibility for the management and coordination of all customer services activities. It is this position’s objective to provide Bell Incorporated’s customers with a high level of customer satisfaction via accurate and timely information, customer service, package design and graphic design services.
The Customer Services Manager is responsible for maintaining an attitude and atmosphere of “Customer Focus” within the team and the organization. The Customer Services Manager is responsible for management of staff members in Customer Service, Estimating, Packaging Engineering, and PrePress/Graphic Design.
RESPONSIBILITIES:
Department Management Activities to Include:
• Management of team members in reporting departments, to ensure customer satisfaction.
• Management contact for customers regarding daily business, quotes, orders and shipments.
• Assurance of internal support for external sales team; oversee and assist with processing of internal communications and requests on behalf of external Sales team.
• Draft and manage customer-wide communications in conjunction with Director of Sales.
• Prepare and distribute department reports to include Weekly Shipment Report, Sales Projections, and Escalator/De-escalator Customer Price Changes.
• Manage Customer Survey process and reporting.
• Coordinate outsourcing activities which may include customer samples, ancillary production support (i.e., cutting of samples, etc.), graphics support, etc.
• Coordinate customer visits and tours.
• Provide leadership and supervisory management to staff members in Customer Services, Estimating, Packaging Engineering and PrePress/Graphic Design. This will include annual performance evaluations, and training of direct reports.
Process Management Activities to Include:
• Management of new customer accounts during the integration process; as well as management of sales broker accounts/projects, as assigned.
• Liaison between Sales, Customers, Scheduling and Operations; providing specific and current information on all jobs cross-functionally.
• Maintain and manage Customer Order Acknowledgement procedure.
• Manage/contribute to RFP/RFQ responses and proposals, as assigned.
• Oversee corrective action responses to customers.
• Perform on-press customer approvals, as assigned.
• Manage and coordinate R&D and customer trial jobs.
• Perform as back up for Estimating and structural design department, if necessary.
Organization Support Activities to Include:
• Implementation of Strategic Plan and management of departments according to plan goals and objectives. This will include Balanced Scorecard tracking and reporting.
• Contributing member of ISO 9001 Steering Committee. Policy Owner responsibility for 4.3 Contract Review.
• Member of ERP core implementation team, including training for departments.
• Provide support to New Business integration projects to ensure adherence to new business integration methodology.
LOCATION: This position is located in Sioux Falls, South Dakota.
COMPENSATION: We offer a highly competitive compensation package with an anticipated base salary of $50-65K, dependent on experience.
Bell Incorporated is one of the largest and fastest growing independent folding carton companies in North America. We don’t compete by trying to be as big as the folding carton subsidiaries of the huge paper mills. Instead, we invest in the latest converting technology and maintain an entrepreneurial, customer-focused organization. So we can compete with anyone on price without sacrificing the responsive, flexible service that today’s business environment demands.
Bell Incorporated is an Affirmative Action Employer that offers Equal Employment Opportunity to all qualified applicants.
Requirements:
BACKGROUND REQUIREMENTS:
• Bachelor’s Degree in Business or related field required.
• Minimum of five years experience in position of similar type and level of responsibility.
• Must have experience in managing several departments and direct reports within team environment.
• Experience in packaging, printing and/or manufacturing environment highly preferred.
REQUIRED SKILLS:
• Excellent communicator both orally and written - ability to bring resolution to issues that are sometimes confrontational
• Intermediate or advanced level of use in Microsoft Excel, Word, PowerPoint
• A strong leader with the presence, professionalism, skills and business focus to quickly establish relationships and credibility with internal and external customers
• Excellent team player and team builder being able to maintain teams performance and make right decisions even under high level of pressure
• Must be able to manage multiple tasks with aggressive deadlines
• Ability to work independently and deal effectively with multiple priorities
• Proactive, results-oriented, sense of urgency, high level of energy, enthusiasm and passion
• Results-oriented and flexible, must be willing to work extended hours when needed
• Highly organized with strong time-management skills
TO APPLY, Please Click The Apply To Link
Company Description:
Bell Incorporated is one of the largest and fastest growing independent folding carton companies in North America. We don’t compete by trying to be as big as the folding carton subsidiaries of the huge paper mills. Instead, we invest in the latest converting technology and maintain an entrepreneurial, customer-focused organization. So we can compete with anyone on price without sacrificing the responsive, flexible service that today’s business environment demands.
Visit our website to learn more about Bell Incorporated.
