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For your reference, we have included the original job posting below.
Director, Training
Job Number:
25770718
Company Name:
Information Resources, Inc.
Job Location:
TBD, AR US
Job Category:
Management & Business
Director, Training
Job Title Director, Training
Job Location TBD, AR
Job Type Full-Time Regular
Position Id 2010-818
Job Description
The Company: Originally founded in 1979 as Information Resources, Inc.(IRI), SymphonyIRI Group is the world's leading innovative partner that helps clients transform insight into impact at every level of their organization across sales, marketing, merchandising, category/brand management and shopper marketing to achieve high performance and growth. Driving the transformation of the consumer packaged goods(CPG), retail, and healthcare industries, only SymphonyIRI has the unique offering of intelligent people with deep domain expertise across a variety of different industries and specialties, the innovative solutions powered by predictive analytical models and breakthrough information processing and business intelligence capabilities supported by revolutionary technology platforms and the integration of unrivaled empirical information on markets, consumers and shoppers from virtually any source to deliver new levels of performance and growth.
The company has been providing market solutions for CPG manufacturers and retailers for nearly 30 years. In late 2003, the company was acquired by the industry-visionary company Symphony Technology Group, run by Dr. Romesh Wadhwani. That acquisition has been the catalyst for a major transformation. Since the acquisition, the company has focused on changing the value proposition for its CPG, retail and healthcare clients by striving for a ten-fold increase in the value its clients realize from its market information, analytic, strategic consulting and decision support software solutions. To support these efforts, SymphonyIRI has been focused on developing predictive, on-demand analytic applications designed to empower manufacturers and retailers to manage their businesses for profitable growth.
Currently privately held, SymphonyIRI Holdings, Inc. serves as a holding company for the equity interests of SymphonyIRI shareholders. Symphony Technology Group, a leading provider of enterprise solutions that enable maximum business performance in the consumer products and retail industries, is the majority shareholder of SymphonyIRI Holdings. With its vast client base, Symphony enhances SymphonyIRI's collective powers of investment, industry expertise, research and development, global operations, and technology to address its clients' needs.
Reporting Relationships: The Director of Training and Application User Adoption will report to the Vice President of Application User Adoption. The Vice President reports to the Senior Vice President in charge of the Technology Services Group business segment. The Senior Vice President reports to Bernhard Nann, the Chief Technology Officer of the Global IRI organization. Mr. Nann reports to the CEO.
Responsibilities: The Director of Training and Application User Adoption is a training role uniquely positioned to enable the IRI vision of changing the way our world-leading Consumer Products Goods(CPG) and top tier Food, Drug and Mass Merchant(FDM) retailers use information to power their business. He/she will assist with the development and "own" the delivery of instructor-led training modules. The Director will also drive the development of web-based learning initiatives.
The Director will be part of a revenue-generating team. He/she will be in a unique position to become an expert across the full IRI solution portfolio including IRI's revolutionary Liquid Data technology platform. He/she will be charged with assuring that IRI clients derive the most business impact possible from their IRI solutions and maximize the ROI of their technology spend.
Externally, the Director will deliver engaging and impactful training engagements to all levels within the IRI client base and across multiple functions including; Sales, Marketing, Market Research, Shopper Insights and Category Management. He/she will deliver to their clients training that will allow them to disseminate, visualize and press into action information in ways not previously possible. In addition to excellent external client facing skills, the Director must also be a master of internal collaboration and coordination. Key points of internal interface include Client Solutions, Retail Client Solutions, the Strategic Solutions Group, the Consumer & Shopper Insights group, the Consulting & Innovation group and the broader Training group and overall Technology Services organization.
While activities will vary, 60% of the Director's time will be allocated to training preparation and delivery. Of their remaining time, 25% will be spent on the development of new web-based and instructor-led training curriculum and 15% will be spent on self-development. With strong performance, he/she will be eligible to secure IRI-sponsored training certification.
Given the Director will work on a revenue-generating team, he she will play the role of a Subject Matter Expert(SME) in the sales process.
Additional Responsibilities: · Develop a clear understanding of IRI products and solutions · Make compelling presentations to a variety of audiences; captures the attention and involvement of the most sophisticated or difficult audiences · Train while demonstrating expert knowledge of the competitive market · Generate new training ideas/applications · Drive high customer satisfaction
Required Experience: · Five or more years of work experience with strong CPG or retail domain expertise. The Director will need to have prior training experience. Domain experience may come via one or more of the areas below: - Market research provider - CPG manufacturer - Software - Top tier consulting company · Proven capacity to quickly grasp, assimilate and convey analytical and software-related concepts · Expertise in MS Power Point and Excel · Analytical approach to problem solving · Disciplined yet pragmatic approach to project management/project delivery · Creativity; proven ability to convey technical subject matter to non technical or skeptical audiences in an engaging and impactful manner/method; personality to "light up the room" · A flexible approach to communication; able to adapt their message quickly to the appropriate level or function with poise and polish · Business savvy to connect training to a clients broader business objectives · Willingness to travel up to 80%-travel destination will vary; amount of travel will depend on the location of candidate's residence. Location requirements are flexible. · A Bachelor's Degree from an accredited institution
