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For your reference, we have included the original job posting below.
Field Application Engineer, Sr
Job Number:
26942464
Company Name:
Stephens International Recruiting
Job Location:
Atlanta, GA US
Job Category:
Management & Business
Field Application Engineer, Sr
Field Application Engineer, Sr
Job ID: 01746180 Location: Atlanta, GA Salary: $75000 - $85000
Date Listed: Aug 31, 2010 Job Type: Full Time Suggested Degree Level:Bachelor of Science ;Bachelor of Science General Comments:
Field Application Engineer, Sr
Field Application Engineer to provide technical support for products and applications to sales channel personnel and key accounts in the primarily GA/FL/AL also develop and/or deliver technical training to customers, distributors and personnel on all products. Position is based in Home Office within territory: GA/FL/AL Position Summary: * Provide pre- and post-sale technical support to key customers, key distributors and sales personnel on all products - on-site, via phone, email or via SI/OEM, as appropriate. Technical support includes, but is not limited to, these activities: * Provide on-site application engineering and product consulting. * Serve as the escalated technical resource (Subject Matter Expert [(SME]) to ASPP's, and top distributors. * Maintain technical documents and documentation on products, as assigned. * Develop technical/application notes where applicable, detailing start-up procedures of new products. * Maintain current knowledge of new products and applications, through self-study, hands-on testing of demo units, and seminar attendance. * Provide technical product and solution training to customers, distributors and personnel on products. Actively identify opportunities for customer training classes. * Deliver presentations to external organizations or entities. * Document support case data utilizing CRM. * Perform other duties ervisor/Management Responsibilities * NoneTravel Requirements * 25 - 50% travel for training and application support within North America, Europe and Japan Essential Education, Skills and Experience * BS in Electrical Engineering or equivalent experience. * 7 - 10 years of application experience with industrial automation products. * Experience with PLC, VFD, HMI, Servo, Control Networks and other industrial automation applications. Ability to develop and maintain in-depth, up-to-date technical knowledge, including the latest products, and to serve as escalated technical resource (subject matter expert [SME]). * Technical writing skills. * Project management skills. * Ability to operate effectively as part of a team. * Customer service and phone skills. * Professional, patient, positive, confident communication style and attitude. * Ability to write and perform technical product and solution training for groups. * Organization skills, i.e., for documents, demos, work area and time management. Beneficial Education, Skills and Experience * Strong background in PLCs, VFDs, HMIs, and networking, process control and IEC 1131 programming standards is preferred. * Some experience with PC hardware and software required with specific experience in industrial applications is preferred. * Ability to discuss customer application requirements on phone or in person. We are an equal opportunity employer. We offer a business casual environment with an excellent salary and compensation package including 401(k) and tuition reimbursement.
