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For your reference, we have included the original job posting below.
Field Application Engineer, Sr
Job Number:
26942457
Company Name:
Stephens International Recruiting
Job Location:
Seattle, WA US
Job Category:
Management & Business
Field Application Engineer, Sr
Field Application Engineer, Sr
Job ID: 01746164 Location: Seattle, WA Salary: $75000 - $85000
Date Listed: Aug 31, 2010 Job Type: Full Time Suggested Degree Level:Bachelor of Science ;Bachelor of Science General Comments:
Field Application Engineer, Sr
Field Application Engineer to provide technical support for products and applications to sales channel personnel and key accounts in the primarily OR, WA AREA. May also develop and/or deliver technical training to customers, distributors and personnel on all products.
Office: Home/Remote in the Seattle, WA or AREA Position Summary: * Provide pre- and post-sale technical support to key customers, key distributors and sales personnel on all products - on-site, via phone, email or via SI/OEM, as appropriate. Technical support includes, but is not limited to, these activities: * Provide on-site application engineering and product consulting. * Serve as the escalated technical resource (Subject Matter Expert [(SME]) to ASPP's, and top distributors. * Maintain technical documents and documentation on products, as assigned. * Develop technical/application notes where applicable, detailing start-up procedures of new products. * Maintain current knowledge of new products and applications, through self-study, hands-on testing of demo units, and seminar attendance. * Provide technical product and solution training to customers, distributors and personnel on products. Actively identify opportunities for customer training classes. * Deliver presentations to external organizations or entities. * Document support case data utilizing CRM. * Perform other duties ervisor/Management Responsibilities * NoneTravel Requirements * 25 - 50% travel for training and application support within North America, Europe and Japan Essential Education, Skills and Experience * BS in Electrical Engineering or equivalent experience. * 7 - 10 years of application experience with industrial automation products. * Experience with PLC, VFD, HMI, Servo, Control Networks and other industrial automation applications. Ability to develop and maintain in-depth, up-to-date technical knowledge, including the latest products, and to serve as escalated technical resource (subject matter expert [SME]). * Technical writing skills. * Project management skills. * Ability to operate effectively as part of a team. * Customer service and phone skills. * Professional, patient, positive, confident communication style and attitude. * Ability to write and perform technical product and solution training for groups. * Organization skills, i.e., for documents, demos, work area and time management. Beneficial Education, Skills and Experience * Strong background in PLCs, VFDs, HMIs, and networking, process control and IEC 1131 programming standards is preferred. * Some experience with PC hardware and software required with specific experience in industrial applications is preferred. * Ability to discuss customer application requirements on phone or in person. We are an equal opportunity employer. We offer a business casual environment with an excellent salary and compensation package including 401(k) and tuition reimbursement.
