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For your reference, we have included the original job posting below.
Field Service Technician
Job Number:
43564153
Company Name:
Kforce
Job Location:
Hartford, CT US
Job Category:
Management & Business
Field Service Technician
A Software Development and Service Support Company in the Greater Hartford, Connecticut area is looking for a MCITP (MCTS minimal) Field Service Technician. This position would work within the Service department helping clients with IT related issues, and more so work with larger scale projects. These projects include server installs, network reconfigurations, and major software upgrades.
The company has its own line of workstations and servers that are built here at their office. The breadth of a typical server install is often from the building of a server, the load of OS and software, and the implementation on-site. This implementation could be a migration from one environment to another or an addition into an existing environment. The company is a Microsoft Partner; therefore, the server operating systems they work with are primarily Windows based; hence the server based Microsoft Certification preference.
The client base varies widely from a peer to peer network to clients with 20+ servers and IT staff that desire the company's technicians on hand for large projects and to supplement every day IT issues. The exposure to a wide range of technologies and services that are used in a broad customer base keeps the company and its employees on the cutting edge.
This position will also contribute to client requests for hardware changes and reconfigurations. These include Cisco routers and firewalls, Sonicwall devices, Netopia routers, etc. This can be from unpacking the devices and configuring them for the client environment including VPN's (Pt to Pt and client) to reconfiguring on-site devices to accommodate an ISP change, etc. Hours of operation are Monday through Friday, 8:30 AM to 5 PM; however, the company does maintain a 24 x7 presence of which would be explained in greater detail upon interview. Generally there is very little weekend or 'on-call' work.