Field Service Technician11100008LM: Field Service Technician
Work Location Virginia
Position Schedule Regular, Full Time
Clearance Secret
Recruiter's eMail
Job Responsibilities
CTSC, LLC
Company Job Title: Field Service Technician
Chenega Job Title: Technician III, Field Services
Clearance: DHS Suitability Clearance
Location: Alexandria, VA
Reports To: Program Manager
FLSA Status: Non Exempt
Prepared Date: 4/26/2011
Approved Date: 4/26/2011
************This position is Contingent upon Award and Funding of Contract**********
Summary
Field Service technician performs field support activities which involve preventive and corrective maintenance, installation, modification, and disassembly/re-assembly of explosive detection and passenger screening equipment at airport locations within the United States and its territories. Technician conducts onsite maintenance and testing of equipment to ensure proper working order. Isolates equipment start-up malfunctions and takes corrective action. Selected candidate will possess the knowledge, skills, and abilities for effective utilization of apparatus and related equipment, utilizing proven troubleshooting processes and procedures. Must have knowledge of complex equipment operations and ability to read and interpret blueprints and schematics. Prepares daily logs and reports on work performed. Works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required. Interact on a daily basis with supervisors, peer groups, and/or customers. Must have knowledge of complex equipment operations and ability to read and interpret blueprints and schematics. A strong mechanical, electro-mechanical and electronic aptitude is necessary.
Candidate will support Test and Evaluation Technical Services and will be responsible for specific portions of independent test and evaluation support services. Candidate will perform assigned technical tasks and activities in a timely manner and support written report preparation of work performed. General project activities include performing test and evaluation on checked baggage and passenger screening inspection systems as well as programs leading to new and enhanced technologies and systems for transportation security. Locations of testing include U.S. airports within the continental United States as well as those located in U.S. territories overseas.
Applicable technical areas can include non-intrusive inspection and associated scientific disciplines of systems test and evaluation, statistical analysis, physical security applications, command & control integration, human factors, operations research, training, and systems engineering. Candidate may be required to communicate test and evaluation findings, both orally and in written form and must have strong interpersonal and computer possession of a current DOD Secret Clearance and DHS Security Suitability clearance is desirable.
Essential Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position
vides on call response for unscheduled repair of failures or malfunctions and scheduled preventive maintenance actions. Removes and replaces defective units/components as appropriate
dies blueprints, schematics, manuals, wiring diagrams and other specifications to identify, research, and resolve technical problems as required
er limited direction, analyze, troubleshoot, repair and resolve technical problems on equipment, and subassemblies
ognizes failures and set-up problems and determine need for appropriate verification and corrective action
forms routine tasks which include electronic and mechanical measurement as well as assembly skills
ommends methods and solutions for higher quality and efficiency
forms fault isolation and diagnose failure / reason and determine if out sourcing to vendor is required to accomplish repair action,
rdinates with local out sourced vendors for support on repairs associated with or tied to equipment,
ntains and control various schematics, wiring diagrams, and technical manuals
forms quality assurance for repaired equipment
ntains, tracks and performs monthly inventory of spare parts, tools and GFE assigned
vides technical support, as required, to other Field Support Technicians and locations
provide technical assistance via telephone to troubleshoot failure(s)
ponds to the Help Desk Support request(s) and / or Field Service Engineer / Regional Area Supervisor request(s) for service, enters calls into database when required and notifies customer of projected activity in response to maintenance request.
pares weekly and monthly reports as required.
forms a wide variety of tasks and changes focus quickly as demands change.
forms Site Acceptance Testing (SAT) and Factory Acceptance Testing (FAT) for advanced technology systems utilized in airport deployments.
ticipates in integration of Explosive Detection Systems (EDS) in varying airport locations.
elops and provides test and evaluation reports as a result of integrated site acceptance testing.
er duties as assigned
Supervision
None
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
.Proficiency in Computer systems,
.Power distribution knowledge,
.Electrical, electro-mechanical and mechanical systems knowledge.
.Audio Video and Fiber optic cable repair capability,
.Fundamental system engineering concepts,
.Able to perform detailed testing, disassembly, component level troubleshooting and repair of systems as required.
.Knowledge of regulatory requirements (Federal and State Radiation performance standards, registration, Quality Systems Regulations, EPA and OSHA regulations),
.Understanding of established quality and safety requirements (electrical & radiation safety, safe lifting practices, etc.)
.Able to perform detailed testing, disassembly, component level troubleshooting and repair of systems as required
.Must have proven meticulous attention to detail, strong analytical thinking and problem solving skills, good organizational skills and ability to self-direct and prioritize in a dynamic, fast-paced environment.
Education and/or Experience
.High school education, Associates Degree, or equivalent, in electronic or related field and 6+ years of related experience
Computer Skills
.Proficient in Microsoft Office Suite applications
.Must be computer literate
Certificates, Licenses, Registrations, Clearance:
.Must possess ability to obtain DHS/TSA suitability clearance, DOD Secret clearance, and airport level security clearance
.Valid driver's license
.Must possess or obtain current U.S. Passport
Work Environment
.Travel to US or US Territory Airports is required.
.Travel is expected to be 60% or higher
Physical Requirements:
.Able to lift a minimum of 50 pounds.
.May require 6-8 hours of standing daily
.Must be able to walk several miles per day depending on assigned area of responsibility
Competencies - To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
Planning/Organizing - Prioritize and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data.
Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.
Chenega Corporation is an EOE. AA/M/F/D/V. Native preference under PL 93-638. We participate in the E-Verify Employment Verification Program.
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