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Title: Syst Technician ATCAS replacement Location: United StatesCaliforniaSan Francisco Other Locations: null Xerox Corporation is a $22 billion leading ...
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For your reference, we have included the original job posting below.
HIGH VOLUME/PRODUCTION TECHNICIAN
Job Number:
41776831
Company Name:
Astro Business Technologies
Job Location:
Livermore, CA US
Job Category:
Management & Business
HIGH VOLUME/PRODUCTION TECHNICIAN
HIGH VOLUME/PRODUCTION TECHNICIAN Location: Livermore, CA Exempt/Non-Exempt: Non-Exempt Employment Type: Full Time Office: Livermore Description: High Volume/Production Technician IMMEDIATE OPENINGS! ASTRO Business Technologies,a 39+ year old leader in the Document Solutions Service Industry is awholly owned subsidiary of Xerox. We are growing and currently seekinghighly motivated individualswithexperienceasHigh Volume/Production Techniciansto work territoriesin the Greater Bay Area. Xerox Certifications a plus! Position Summary: When dispatched to customer's place of business, responsible for trouble shooting, diagnosing of equipment problems, repair & maintenance of digital High Volume Production copiers/printers. Must have a reliable vehicle. Expense and mileage imbursement. Essential Responsibilities: •· Responsible for territory assignment of 100% workload. •· Identify the need for support, and then provide assistance to customers to ensure business results. •· Understand, communicate, and monitor customer requirements to ensure customer satisfaction. •· Quickly identify problems using new quality and root-cause data analysis. Develop a solution that resolves the problem and delivers optimum value for the customer. •· Proactive in resolving customer training issues. Knowledge of key applications associated with the product or solution. •· Take ownership for problem management. Use a solid decision making process that considers the impact on the customer and key business results. •· Use and share technical best practices to maximize customer value, productivity, and expense objectives Minimum Qualifications: •· 5 - 10 years in a technical customer environment •· Sustained performance as Production Technician in current assignment •· 3-5 years as a HV/Production Field Service Technician •· Technology proficiency in all areas required by the Group assignment (Network, PC, hardware/software) •· Demonstrated history of providing great customer service. This Excellent Career Opportunity Offers: •· Competitive Salary •· Full-time position •· Excellent Medical Benefits Package •· 401K w/contribution matching
If you meet the above requirements, ASTRO would like to talk to you today! Authorized XEROX Dealer Authorized Konica Minolta Dealer EOE
Astro is a Subsidiary of Global Imaging Systems, Inc. A XEROX Company
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