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For your reference, we have included the original job posting below.
HLE Branch Manager
Job Number:
24032408
Company Name:
Hertz
Job Location:
Williamsburg, VA US
Job Category:
Management & Business
HLE Branch Manager
We are currently looking for a Branch Manager for our Williamsburg HLE location. Responsibilites will include:
Conduct face-to-face sales calls in order to obtain new business
Attend/host outside sales meetings or events to promote the company and branch location
Continue to increase the market penetration of the branch and increase revenue
Actively participate in the training, coaching, and mentoring of the Management Trainees, Managers and Sales and Service Associates.
Complete performance reviews on Management Trainees, Managers and Sales and Service Associates and hold a meeting with the individual to discuss strengths and weakness
Hold monthly staff meetings to keep employees motivated and informed of business operations
Complete sales calls with Managers and Management Trainees in order to further their development
Direct and organize all reservations and pick
Handle or assist in the resolution of customer service issues if Managers and Management Trainees cannot.
Maintain a high level of customer service such that the Net Promoter Score for the store is at or above the location's goal.
Mandatory Requirements:
Candidates must meet the Mid Atlantic Regions promotion requirements to apply:
SRPD:
Retail - 3 consecutive months of SRPD at or above $8.00
Replacement - 3 consectuvie months of SRPD at or above $2.50
Performance:
Meets standards (rating of 27) or better on latest review
No discipline letters in file for past 3 months (includes attendance letters)
In addition, to the above stated requirements, we require the following:
Ability to delegate and hold staff accountable for their actions.
Ability to handle multiple tasks and follow-up.
Excellent customer service skills
Excellent communication and written skills.
Must have good Microsoft Word and Excel skill set.
