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Listed below are the top 10 out of 100 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Germantown, WI
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Position: IT Systems Engineer Location: Milwaukee, WI 53208 Terms: Temp to Perm (Fulltime) The Company Our client is a nearly $2b multiindustry manufacturer ...
Position: Lead Desktop Support Specialist Location: Milwaukee, WI 53208 Terms: Temp to Perm (Fulltime) The Company Our client is a nearly $2b multiindustry ...
For your reference, we have included the original job posting below.
IT Support/Helpdesk Specialist
Job Number:
43879261
Company Name:
Kelly Services
Job Location:
Germantown, WI US
Job Category:
Information Technology
IT Support/Helpdesk Specialist
Kelly IT Resources is seeking a contract-to-hire IT Support Specialist for a growing and global organization in the Milwaukee market. Unique culture and excellent benefits & perks!
IT Support/ Helpdesk Specialist
Provide support for users
Problem Resolution
Training
Hardware specific issues - printers or communication
EDI: Setup, processing, maintenance and coordinate w/Customers/Vendors/Internal Employees, train internal users.
Provide support for Navision users & peripheral applications including but not limited to Kwik Tag/Office Doc's, Jet Reports, E-Ship, Cred-Card.
Problem resolution - work directly with Partner as needed.
Application Installs
User setups
Troubleshoot user permission issues
Coordinate IT resources as needed for Issue resolution
Latitude new user setup and password reset
Daily Management Sales Reporting
Provide IT Support Services, including but not limited to:
1. Provide support for Windows and Windows applications
Windows functionality and shortcuts
Exchange/Outlook and MS Office Issues
Remote Desktop - Clear/Manage Sessions
Citrix
Branch DSL / Cable communication issues
2. Provide support for shared network services
Assist with shared EAS documents access
Drive mapping for desktop functionality
3. Provide support for pivot tables and laptop issues
Be able to explain functionality of the tables provided by IS
Troubleshoot problems with downloading tables and using FTP
Access tables on file server to validate user's problems
• Uses Help Desk ticketing system to maintain accurate log of support for internal and external customers . Documents resolution within tickets. Monitor, update and close tickets in a timely manner. Escalate issues to Manager as needed.
• Keeps manager informed and involved of any issues. Provides updates, status, and completion information to manager, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication.
