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As a Retail Furniture/Bedding Sales Associate, you will provide outstanding customer service to all Macy's customers by demonstrating advanced product knowledge and building quality customer relationships that result in increased sales and repeat business. Your primary responsibility will be to deliver Macy's customer service promise by ensuring friendly and professional interactions with all guests.
Key Accountabilities :
Maintain customer service and selling as the priority
Demonstrate knowledge of furniture, accessories and services and use this knowledge to build sales
Practice suggestive selling, offering related items and accessories and driving multiple-unit sales
Comprehend and maintain department standards
Follow special department operating procedures
Communicate effectively with Associates and Management and be flexible to the needs of the business
Achieve the company standard for sales productivity and credit solicitation
Achieve the company standard for warranty sales programs
Skills Summary :
Previous furniture/bedding selling experience a plus
Ability to build relationships, solve problems, impact and influence others
Possesses drive and is goal-oriented
Demonstrates an energetic and positive attitude
Ability to communicate effectively with customers, peers and management
A team player who possesses the ability to work in a learning environment.
Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
