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For your reference, we have included the original job posting below.
Meter Collection Administrator
Job Number:
41778608
Company Name:
Lewan & Associates
Job Location:
US
Job Category:
Management & Business
Meter Collection Administrator
Meter Collection Administrator Salary Range: $11-$13/hour Exempt/Non-Exempt: Non-Exempt Benefits: Full benefits offered Employment Type: Full Time Office: Denver, CO - Corporate Description: Lewan & Associates, Inc., a subsidiary of Xerox Corporation, has an exciting opportunity for a Meter Collection Administrator at our Denver, CO location.
Would you like to be a part of a Fortune 100 Company? Would you like to join the top office technology company in the Rocky Mountain West region? Would you like to be associated with one of the top 20 brand names in the world? Then Lewan & Associates, Inc. is the place for you! Lewan has been providing document management solutions for over 35 years and serves customers in Colorado, New Mexico and Wyoming. Now partnered with Global Imaging Systems, Inc., a wholly owned subsidiary of Xerox's $15 billion corporation, we can offer you even more growth opportunity!
If you are positive, motivated, and have a solid work ethic, please send us your resume today!
Position Overview/Description
Contact customers via telephone to collect office equipment data for input into billing software. These contacts are existing Lewan customers, not cold calls or sales calls. Reports to the VP of Operations.
Essential Responsibilities
Make monthly calls to customers with Lewan imaging equipment contracts. Request customer to provide current meter reading from the office equipment. Enter meter reads into software for billing. Greet customers in a friendly manner over the phone. Assist customer over the phone if they need help locating the meter reading. Heavy customer phone contact. Coordinate support for customers if they mention that they are having service problems. Complete various projects that may include data entry, scheduling appointments, other meter collection, projects in MS Word and Excel, etc. Perform other duties as assigned.
Minimum Qualifications
High School Diploma or equivalent required Proficient with Microsoft Office applications (i.e. Word, Excel) required Strong verbal and written communication skills Proven Customer Service phone skills with heavy customer contact preferred Dispatch, Call Center and/or Call Management experience preferred Ability to multitask and prioritize in order to meet deadlines Strong interpersonal skills Strong attention to detail and accurary Highly motivated and reliable self-starter Strong time management and ability to multi-task Strong problem solving skills Ability to type 30 WPM minimum
Physical/Environmental Factors
Ability to work a 40 hour per week schedule Monday-Friday, with occasional overtime as needed Ability to sit for long periods of time
