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For your reference, we have included the original job posting below.
OPERATIONS COORDINATOR
Job Number:
41842917
Company Name:
Adecco
Job Location:
Independence, OH US
Job Category:
Management & Business
OPERATIONS COORDINATOR
Operations Coordinator
Location: Independence, OH Category: Administrative & Clerical Job Type: Direct Hire Reference: US_EN_7_ Salary: N/A Posted: December 29,2011
JOB PROFILE
Job Title: Office Coordinator
Reports to: Branch/Market Manager
Department/ LOB: Finance & Office
Division: Operations
ROLE SUMMARY:
The Office Coordinator role is responsible for supporting branch administrative functions. Responsibilities include providing quality customer service over the phone and in-person to our associates, candidates and clients, record and file management, administering branch compliance procedures including the daily audit, manage office equipment and supply inventories, and special projects as delegated by the Branch Manager.
DETAILED DUTIES, RESPONSIBILITIES & REQUIREMENTS OF ROLE:
RESPONSIBILITIES
· Operations and Branch Administration
o Manages front desk and answers phone
o Assists with resetting Ajility passwords for associates and clients
o Administers and processes candidate new hire paperwork
o Ensures completion of skills assessments and administers when necessary
o Ensures that the branch is in compliance with W-4 and I-9 processing (E-Verify)
o Administers associate direct deposit enrollment while striving for 80% participation
o Verifies associate degrees and certifications
o Maintains and executes the Daily Audit
o Manages Returning Temps Report
o Maintains candidate and client files when necessary
o Maintains the security of the advance account log
o Mail distribution and UPS shipping/receiving
o Maintains the upkeep of office and office equipment
o Front office appearance
o Stock interview rooms
o Orders and maintains office/kitchen supplies and marketing material inventories - through EPurchase**
o Administers quality program
o Liaises with TALX vendor for associate unemployment claims
· Personal Proficiencies
o Understands the company?s business processes, applies his/her skills to maintain a high level of productivity; is accurate and thorough in delivering quality work and pays attention to all relevant details.
o Picks up on new technical and procedural knowledge quickly, applies new learning to become more effective at work, works to continuously improve him/herself.
o Maintains solid verbal and written communication skills
o Possesses outstanding customer service skills and phone etiquette
o Works well in a fast-paced dynamic atmosphere. Team-oriented mentality.
o Expresses a ?Can Do? attitude
o Demonstrates strong computer proficiencies. Proficient with Windows - Word, Excel and Outlook.
COMPETENCIES
SKILLS, EDUCATION AND/OR EXPERIENCE:
· Minimum one year of reception, administrative/office support and/or customer service experience.
