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For your reference, we have included the original job posting below.
Operations Service Specialist (Part-Time)
Job Number:
41496808
Company Name:
Iron Mountain
Job Location:
US
Job Category:
Management & Business
Operations Service Specialist (Part-Time)
Job Title Operations Service Specialist (Part-Time)
Req Number 054685
Division US - Iron Mt (NAO) Operations
Location
* MA, Burlington Offices BURLINGTON, MA, US 01803 * Birmingham, AL, 35201 US
% of travel 0
Job Type Part-time
Career Level Entry Level
Education Required High School Diploma or equivalent
Skills
Job Categories Warehousing
Job Description
Title: Operations Service Specialist (Part-Time) About Iron Mountain
Iron Mountain (NYSE:IRM) is the industry leader in information protection and storage services. Since going public in 1996, Iron Mountain has grown from $139M in revenues to a Fortune 1000 company with over $3B in revenues. Forbes magazine has recognized Iron Mountain as one of the "Top 400 Best Big Companies" and FORTUNE Magazine has consistently ranked the Company as one of "America's Most Admired Companies" for diversified outsourcing. In early 2009, Iron Mountain was added to the prestigious S&P 500 Index.
The Company offers comprehensive records management, data protection, and information destruction solutions along with the expertise and experience to address complex information challenges such as rising storage costs, litigation, regulatory compliance and disaster recovery. Founded in 1951, Iron Mountain is a trusted partner to more than 120,000 corporate clients throughout North America, Europe, Latin America and the Pacific Rim. For more information, . We are currently recruiting for an Operations Service Specialist for our Operations division. Job Summary Internally services the customers by maintaining their inventory through performing record center tasks including retrievals, incoming, destructions, internal moves, permanent withdrawals and any special projects requested. Essential Functions * Filing customer's media in/out of slots and cycling containers to/from shelves in the Company vaults. * Completing and maintaining all records and forms with respect to receiving and/or releasing customer data, including the filing of vault paperwork. * Driving company vehicle (van or small truck) on occasion to make special deliveries as needed; will drive a route on weekend shifts. * Answering incoming client phone calls and contact clients via telephone. * Utilizing production tracking software for inputting and tracking of all media / container processing and payroll hours.
Job Requirements
KNOWLEDGE, SKILLS, AND ABILITIES * A high school diploma or GED equivalent is required. * Flexibility in your schedule is a must for any qualified candidate. * 1 year past work experience in a service industry and/or a team oriented environment. * Computer proficient with MS Office and comfortable learning new technologies. * Ability to communicate verbally with customers via telephone, and able to read/verify groups of numbers continuously during shift. * Strong customer service. * Strong attention to detail and accuracy. * Ability to lift 40 pounds. * Must be at least 21 years old with a clean driving record, be able to pass pre-employment substance abuse screening, a background check and a DOT physical. The ideal applicant will have current exp. in a service industry.
At this time we are considering only local candidates who are able to work without employer sponsorship. No agencies or phone calls, please.
Only those candidates whose experience best meets our requirements will be contacted.
IronMountainis an Equal Opportunity Employer.
Keywords: customer service, distribution center, logistics, shipping, warehouse.
