OperatorOperator
Job ID:
965456
Location:
Georgia - Newnan
Full/Part Time:
Part-Time
Regular/Temporary:
Regular
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We're about more than meeting expectations...
Every day, more businesses are turning to conferencing to remain productive while saving time and money, and InterCall is there to help them by providing a full spectrum of communication tools. While claiming to be the best and proving to be the best are all too often vastly different, InterCall has what it takes. We are the largest conferencing services provider in the world and winner of numerous awards for our innovation and leadership in the marketplace. But, to continue this path, we need high-energy, customer-focused talent to join our award-winning team. You'll learn and develop skills to help you build a career that will take you straight to the top.
Responsible for the processing incoming conference calls for numerous clients which includes obtaining, entering and verifying requested information (e.g., name, company, title, e-mail address, etc.), answering basic conference call questions, resolving basic issues, providing customer service and adhering to approved scripts.
Schedules avaliable for Part Time:
10:30am - 2:30pm Tues, Wed., and Thurs. or
10:30am - 3:15pm Tues., Wed., and Thurs. or
10:30am - 4:30pm Tues., Wed., and Thurs.
MINIMUM QUALIFICATIONS
Education
* High school diploma or GED required.
Experience
* Successfully complete the Initial Training Program and obtain an acceptable score on job-related assessments as outlined on the Training and Performance Matrix (e.g., keyboarding, reading, verbal communication skills, etc.) for the Operator position.
Six months of Customer Service preferred.
Other
* Suite of office package software
* Knowledge of computer keyboard and mouse
* Demonstrated fluency in English and/or other specified language depending on the position
InterCall offers a variety of benefits to our employees including competitive compensation, comprehensive health coverage, 401(k) retirement plan, tuition assistance, paid holidays, and paid time off.
Check out our opportunities and see the difference a career can make.
If you are interested in this position and meet the minimum requirements, apply online today!
Applications will be accepted through 2/8/2012.
Come help us lead the way!
AAP/EEO Employer
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