Program Director

Program Director

SUMMARY
Manages the day to day operations of one to four programs in a community or small geographic area with combined revenues of around $1 million. Ensures quality of services delivered and compliance with regulatory requirements. Manages, hires, trains, and schedules staff. ESSENTIAL JOB FUNCTIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.
Manages the day to day operations of one to four programs with 10 to 25 individuals in a community or small geographic area with combined revenues of around $1 million. Manages, hires, trains, and schedules staff.
Responsible for the financial performance of individual programs; completes purchasing of program supplies; and reviews and submits billing compliance documentation.
Implements program core growth strategy to maintain or increase census, maximizes utilization and occupancy percentages and assists with new start development as appropriate.
Maintains and fosters relations with case managers and referral agents; lobbies on behalf of individuals receiving services and Network as appropriate.
Maintains and fosters relations with individuals receiving services, families and guardians; implements individual's satisfaction enhancement plans as appropriate.
Oversees program quality enhancement and develops individual program plans; coordinates Network standards, licensing requirements and individuals supported needs; reviews and submits incident reports.
Implements program incident management protocols; ensures timely incident reporting and implementation of corrective action.
Oversees program implementation of health and safety programs for individuals receiving services and employees.
Maintains program compliance with Network and regulatory standards for clean, neat, safe living and working environments; assures pleasant, age-appropriate, well-decorated home-like residential living environments; and notifies maintenance personnel of items requiring attention.
Provides leadership including direct supervision of Home Managers, Program Coordinators, Nursing personnel and Direct Support Professionals; implements Network employee practices; implements program safety and workers' compensation programs; recommends and assists with involuntary terminations and written warnings; provides employee orientation and training.
Maintains licensing and compliance for program services and supports; assures timely and accurate program documentation; implements Network compliance plan; reviews correction orders; and implements compliance plans.
Performs other related duties and activities as required. SUPERVISORY RESPONSIBILITIES
Directs and supervises Home Managers, Program Coordinators, Nursing personnel and Direct Support Professionals including performance evaluations, scheduling, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities.
Minimum Knowledge and Skills required by the Job
The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job. Education and Experience:
Bachelor's degree and two to three years of related experience in the Human Services Industry preferred. An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements. Other education and experience as required by state. Certificates, Licenses, and Registrations:
Licensure as required by state.
For AZ Behavioral Health programs must meet BHT requirements.
Medication Management Certification per state requirements
Mandatory Reporter Certification per state requirements
Other training and/or certification per state requirements and/or service line.