Project Coordinator, Office of the CEO
Project Coordinator, Office of the CEO
Attract, develop & engage a world-class workforce
For nearly 30 years, TeleTech and its subsidiaries have helped the world's largest companies achieve their most ambitious goals. As the go-to partner for the Global 1000, the TeleTech group of companies delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes. From strategic consulting to operational execution, TeleTech's approximately 44,000 employees drive success for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. Our companies deliver award-winning integrated solutions in support of professional services , revenue generation , customer innovation , enterprise innovation , hosted technology and learning innovation .
Consider becoming a part of the TeleTech team and help to develop essential strategies and programs that are implemented throughout TeleTech and it clients worldwide.
Position Summary:
TeleTech's Chairman & CEO is at a point in his life and career where his entire focus is on delivering value to his shareholders and mentoring his people about the intricacies of running a truly global business. Consequently, the newly created Project Coordinator position at TeleTech represents an incredible and unique experience to work and learn alongside a Founder/CEO in a real-world business that is operating in the fastest-growing emerging markets in the world. This is a rich and comprehensive development experience in a real-world business that inherently goes beyond what any consulting firm or investment bank could possibly provide.
TeleTech is looking for a well organized, high energy individual to assist our Chairman/CEO on strategic projects, initiatives and organizational development processes. Our Project Coordinator will work closely with the CEO to help carry out significant leadership responsibilities and corporate goals. This is an opportunity to work at the center of dynamic, growing, multi-tasking organization on a variety of important and often sensitive projects that require execution by a person with a high level of intelligence, the energy to keep up with a fast-paced environment, the flexibility to work on a wide variety of assignments that are deemed critically important by the CEO and a strong commitment to the mission of the organization.
Our Project Coordinator Duties & Responsibilities will include:
- Develop and implement systems, projects and organization processes to ensure that all follow-up work that emerges from frequent meetings the CEO is involved with is carried out in a timely way
- Develop detailed work plans, assess project risk factors and suggest alternatives to mitigate or eliminate possible risk within an assigned project
- Conduct project status meetings and report project status weekly
- Ensure that project team is tracking time to specific
- Meet with TeleTech leadership and company executives to understand and track their progress on key initiatives
- Travel globally with the CEO and participate in meeting with clients, prospective clients, investment banks, analysts and employees at all levels of the business
- Assist the CEO in preparing for Board of Directors meetings, and in preparing for his frequent meetings with key leaders to include speech writing and other communications
- Follow disciplined project management standards for new projects and ongoing support to TeleTech's executive leadership.
- Provide personalized project support for critical, large and troubled projects
- Develop and maintain the Project Roadmap taking into consideration resource skills and utilization from all teams across functions and globally
- Innovate and improve the project management methodology as well as the project delivery best practices including processes, tools and techniques of each
Job Specifications - The successful candidate will ideally have an MBA (top of class) from a top tier school, strong organizational, computer, strategic and creative skills and be comfortable working with senior executives. We seek an ambitious individual with a voracious appetite for hard work and accelerated learning for this strategic role in our business. This candidate must possess superb interpersonal and communications skills and see the value of this unique opportunity to work extremely closely with one of the most successful entrepreneurs in business today.
- Bachelor's degree in Business required, MBA highly preferred
- Knowledge of corporate finance and of the capital markets
- A minimum of 3-5 years prior work experience in a project management/coordination role working closely with global executives
- Excellent oral, written and interpersonal communication skills
- Experience in managing multiple smaller projects simultaneously that are 2-3 months in duration
- Candidate must be working towards Project Management Professional (PMP) certification, PMP certification highly preferred
- Strong knowledge of Microsoft Office applications including Project, Word, Excel and PowerPoint.
- Implementation, software development, and process improvement project experience preferred
- Successful candidate will demonstrate strong command of corporate finance in support of the strategic and innovation projects
- Preparation for Board of Director's meetings along with meetings with investment banks is preferred
