Quality Assur Analyst III-CTSCTitle: Quality Assur Analyst III-CTSC
Location: United States-South Atlantic-Virginia
Other Locations:
CTSC, LLC
Company Job Title: Quality Assurance Analyst III
Chenega Job Title: Analyst III, Logistics
Clearance: CBP Background Investigation (BI)
Location: Lorton, VA
Reports To: Logistics Analyst IV
FLSA Status: Full-Time, Exempt
Prepared Date: 01/03/2012
Summary
Support implementation and operation of ISO 9001 standard for Quality Management Systems. Facilitate Quality System improvements through training and coaching of staff personnel. Successfully implement and execute the Quality Control Plan, including the collection and analysis of specified metrics for all contract performance areas. Develop and maintain internal audit schedules to cover all processes. Analyze reports of enterprise metrics and other data and prepare inputs to management reviews. Lead investigations to resolve non-conformities by performing root cause analysis. Develop and maintain a continuous improvement process. Assist with technical writing and updates of work instructions and other Quality Control documentation. Ensure effective operation of the PIC Action Tracking System, including the posting of QC actions and generation of standard and ad hoc reports.
Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position
* Collaborate with and support the Support Services/Quality Manager for ISO 9001 in achieving continuous improvement of the Quality Management System.
* Provide expertise in analysis of Enterprise Metrics and customer satisfaction measures to determine and coordinate implementation of quality system improvements.
* Review system documentation for compliance with ISO9000 and Corporate requirements.
* Audit documents, processes, and conduct analysis for technical inputs for management reviews.
* Implement and execute the Quality Control Plan, including the collection and analysis of specified metrics for all contract performance areas.
* Lead process improvements including coordination of corrective actions and preventative actions.
* Train and assist the contract team members in the application of six sigma (or similar) techniques for determining system improvements.
* Conduct research & prepare reports of recommendations.
* Travel to US or International Ports may be required (up to 25%).
Supervisory Responsibilities
No supervisory responsibilities are required.
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
A Bachelor's degree in a Quality, Technical, and/or Management field from an accredited a college or university required. Master's degree is preferred. Combination of education and experience may be substituted.
Must be fully qualified with at least five years of experience working in the Quality Control field. Should have experience working with QC information management systems as well as familiarity with Integrated Logistics Support Plans and Practices, contract administration and acquisition programs. Should have knowledge of metric applications and analysis. Must have excellent verbal and written communication skills
Computer Skills
* Microsoft word, Excel and PowerPoint at intermediate level.
* Microsoft Project experience desired
Certificates, Licenses, Registrations, Clearance:
* US citizenship required.
* Will be required to pass a CBP Background Investigation (BI)
* Program Management Professional (PMP) certification is desired
Competencies - To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
Planning/Organizing - Prioritize and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data.
Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.
Chenega Corporation is an EOE. AA/M/F/D/V. Native preference under PL 93-638. We participate in the E-Verify Employment Verification Program.
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
A Bachelor's degree in a Quality, Technical, and/or Management field from an accredited a college or university required. Master's degree is preferred. Combination of education and experience may be substituted.
Must be fully qualified with at least five years of experience working in the Quality Control field. Should have experience working with QC information management systems as well as familiarity with Integrated Logistics Support Plans and Practices, contract administration and acquisition programs. Should have knowledge of metric applications and analysis. Must have excellent verbal and written communication skills
Computer Skills
* Microsoft word, Excel and PowerPoint at intermediate level.
* Microsoft Project experience desired
Certificates, Licenses, Registrations, Clearance:
* US citizenship required.
* Will be required to pass a CBP Background Investigation (BI)
* Program Management Professional (PMP) certification is desired
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