We apologize for the inconvenience but the job you are looking for has been filled or it has been removed by the recruiter. For your reference, the original listing is shown at the bottom of this page.
Listed below are the top 10 out of 2,498 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in New York, NY
DISH Network is an innovative industry leader distinguished by its pioneering spirit. Ever since our establishment in 1980, we've been the ideal workplace for ...
The world's largest telecommunications company is building the next generation multiscreen advertising products. The AdWorks media unit within AT&T connects ...
Director Emerging Markets: Consumer Products Group The Director, Emerging Markets CPG is responsible for initiating and expanding revenue generating relationships ...
New York City, NY We have an opening for a Fulltime Health Center Nurse Manager to work at our employer health center located in New York City, NY! As part ...
Wireless Generation creates innovative tools, systems and services that help educators teach with excellence. With its solutions, educators can easily apply ...
Wireless Generation creates innovative tools, systems and services that help educators teach with excellence. With its solutions, educators can easily apply ...
Wireless Generation creates innovative tools, systems and services that help educators teach with excellence. With its solutions, educators can easily apply ...
Wireless Generation creates innovative tools, systems and services that help educators teach with excellence. With its solutions, educators can easily apply ...
Wireless Generation creates innovative tools, systems and services that help educators teach with excellence. With its solutions, educators can easily apply ...
Apria Healthcare is the largest provider of home healthcare products and services in the United States, offering a comprehensive range of home respiratory therapy, ...
For your reference, we have included the original job posting below.
Senior Account Manager - Ad Exchange/Marketplace
Job Number:
42932722
Company Name:
WaveStaff, Inc.
Job Location:
New York, NY US
Job Category:
Management & Business
Senior Account Manager - Ad Exchange/Marketplace
Job Details
Senior Account Manager - Ad Exchange/Marketplace New York, NY Date Posted:January 16, 2012 Job ID:1133
Job Description Senior Account Manager - Ad Exchange/Marketplace
Position located in New York only.
Senior Publisher Account Manager - Ad Exchange/Marketplace
Description: The Senior Account Manager will be responsible for maintaining customer success and satisfaction with products while contributing to long-term client loyalty. Will collaborate cross-team with sales, client services, and product management to ensure superior service delivery and customer support.
Role: Work closely with Sales, Professional Services, and support team to manage publisher expectations during the customer life cycle. Looking for a highly motivated, self-starter, and someone who is dedicated to providing the highest level of customer satisfaction.
Responsibilities: * Manage projects and the process of client on-boarding along with the support team * As needed, manage customer escalations * Work closely with customers as well as internal support team on identifying best practices for use of the product * Coordinate meetings with customers to talk about future roadmaps * Pinpoint opportunities for professional services team * Identify needed documentation and assist with onboarding processes to streamline customer needs * Maintain customer engagement documentsKey Metrics: * Customer satisfaction reports * Customer loyalty and retentionRequirements: * Exceptional background in ad-management and ad-serving platforms and technology * Required: minimum of two or three years of online experience-with focus on online account management, trafficking, ad ops, or similar * Must have experience with hands-on servicing and supporting clients with advertising products and technology * Proven track record of building exceptional personal relationships, overcoming rough issues in positive ways and nurturing lasting inter-company partnerships * Outstanding teamwork and communications skills - both internally and externally * A proven passion for working in a hard-charging startup atmosphere with some ambiguity and few processes and rules * Extremely organized, capable of managing multiple projects within tight deadlines and with excellent attention to detail * Experience with CRM or incident tracking/management systems such as Siebel, , Clarify, Remedy, etc. * Strong academic record, BA preferred (or equivalent) * Good working knowledge of any or all of the following ad servers: Doubleclick, GAM, OpenX, Zedo
