Senior Account Manager

Senior Account Manager

Senior Account Manager



Job ID: 9014
Location: US-NY-New York

Posted Date: 8/23/2011
Category: Client Services/Account Services - All
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More information about this job:
Overview:

Razorfish is one of the largest interactive agencies in the world and currently have more than 2,000 employees in 20 offices in seven countries (Australia, China, France, Germany, Japan, the United Kingdom and the United States) focusing exclusively on digital marketing and technology. Each office is filled with opportunities for people who want to invent the digital future. It's a big challenge, but it's a big Internet, and there's work to be done.

We are seeking an entrepreneurial Senior Account Manager to join our rapidly growing Client Engagement team.
Core Duties/Responsibilities:

* Act as day-to-day point person in all aspects of digital media execution
* Lead client and internal status meetings; oversee weekly status reports
* Oversee quality completion of digital media campaigns
* Understand the basics of clients marketing strategy; help to keep deliverables on strategy
* Primary liaison between client and analytics team
* Create and interpret media analysis; develop insights and recommendations for analytics team
* Identify opportunities for deeper, advanced analytics solutions
* Assist in being liaison with partners, publishers, and agencies for timely delivery of materials
* Provide project management on all digital media campaigns
o Oversee priorities and setting expectations on deliverables
o Oversee cross-team coordination (media, analytics, search, email, social, etc.)
o Delegate daily work for team by providing clear and timely direction
* Partner with Account Director to define media, mobile and social strategies
* Anticipate clients questions
* Assist in developing responses to and solutions for client questions; helps AD in responding to complex client issues with solutions
* Support AD on client risks and opportunities
* Build strong rapport with clients
* Demonstrate thinking from client perspective
* Understand Razorfish’s service offerings
* Adhere to Razorfish’s competencies
o Innovative work: constantly challenge yourself and team members to deliver innovative work
o Collaboration: work together to realize shared goals and solutions
o Communication: tell a story or frame a discussion or presentation for maximum influence
o Accountability: take responsibility for actions and decisions, and be answerable for resulting consequences
o Authenticity: bring authentic self to work each day; doesn’t put on a façade
Required Skills/Knowledge/Experience:

* Proven experience in managing internal teams
* Microsoft Office proficiency required
* Strong written and verbal communication skills
* Strong time-management and organizational skills
* Highly organized and able to bring structure to problems
* “Can-do” attitude and proven ability to work in team environment
* Flexible and ability to thrive in fast-paced environment
* Strong client-service orientation and proven team player
* BA or equivalent experience required
* 3-4 years of experience in digital marketing

At Razorfish, the Internet is not a hobby. Technology is not something we dabble in. And digital design is not a sideline while we create print ads or television commercials. We were born digital, passionate about blending art and science, about defying the edge of what is possible. We got to be #1 because we believed -- and still do -- in the power of the Web to transform lives, and brands.


This is a full-time opportunity.