Service Center Supervisor- Fairbanks, AK

Service Center Supervisor- Fairbanks, AK

Apria Healthcare is the largest provider of home healthcare products and services in the United States, offering a comprehensive range of home respiratory therapy, home infusion therapy and home medical equipment services to over 2 million patients annually in all 50 states through approximately 550 locations. We are committed to full-service homecare solutions that give maximum independence to our patients. Please visit our website at .

• Coordinates the internal daily operations of the location by monitoring and evaluating the efficiency of distribution, warehouse and customer service personnel.
• May coordinate the daily operations of sales and clinical staff.
• Ensures operational efficiency is optimized by conducting audits to identify deficiencies.
• Assists in developing procedures to correct deficiencies.
• Ensures operational procedures comply with federal, state, local and JCAHO regulations.
• Troubleshoots problems regarding operational procedures.
• Responds to customer inquiries and resolves patient complaints.
• May assist in implementing new policies and programs.
• Ensures proper acquisition business integration.
• Responsible for hiring, coaching, performance appraisal and disciplining of subordinate staff.
• Supervises the activities of subordinate staff. Provides direction and guidance in work assignments. Ensures timely and accurate completion of tasks.
• Typically supervises 4 - 8 primarily nonexempt employees.
• Monitors staffing levels, expenditures, asset equipment utilization and inventory levels to ensure maximum profit margins.
• Monitors branch operating expenses and revenues in order to meet established budgeted goals and projected growth revenues.
• May assist in the development and preparation of the service center's annual budget.
• May assist in coordinating the local sales function.
• May assist in developing budgeted sales goals and ensuring sales goals are attained.
• May assist sales when necessary to maintain contact with major accounts within area.
• Performs other related duties as directed by supervisor.

Qualifications:

• Education or experience equivalent to a four year college degree is required.
• At least six years related experience is required.

Apria Healthcare (or Coram Healthcare ) is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.
Because Apria believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/D/V