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For your reference, we have included the original job posting below.
Service Technician
Job Number:
32058944
Company Name:
ARK Systems, Incorporated
Job Location:
Columbia, MD US
Job Category:
Management & Business
Service Technician
Service Technician
Department:Service Office: Columbia Location: Columbia, MD
This position is responsible for interacting with the contractors and customers, by servicing fire/security, card access, door entry, paging/sound and other electronic systems.
Essential Duties and Responsibilities: · Installation of system wiring as applicable. · Completes associated paperwork in a timely, efficient manner per company requirements. · Performs troubleshooting as required. · Terminates devices and panel wiring. · Programs panels and systems for proper operation per plans, specifications and code requirements. · Responsible for truck inventory control. · Communicates with ARK team members to effectively pursue company goals of installing and servicing alarm systems according to acceptable standards and practices. · Communicates with customer concerning the importance, operation and status of their life safety system. · Responds to after hour services calls as required per on-call rotation. · Other duties as assigned.
Skills and Abilities Required: · Must have knowledge of NFPA alarm system requirements and have the ability to interpret code books and handbooks. · Must have customer relations experience and skills. · Ability to obtain a Maryland and Virginia security technician license. · Field electronic practical experience required. · Good communication skills are necessary. · Must have a positive and respectful attitude and maintain good working relationships with management staff and employees. · Must maintain good driving record (insurable through our insurance carrier) for driving to/from job sites. · Willingness to achieve various certifications of the industry.
Computer Equipment and Software Requirements: Various alarm systems, test equipment, communications equipment, drills and other hand tools. Microsoft Word, Excel, Access, PC Anywhere, system application software, etc.
Education and Experience Required: Requires an AA degree in Electronics or equivalent technical school training supplemented with 5-7 years of related industry experience. Industry licenses and certifications required.
ARK offers a comprehensive benefits package including, Health, Dental, Vision, Disability coverages, Life Insurance, 401k, FSA, Sick, Vacation and Holiday pay.
