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For your reference, we have included the original job posting below.
Site Manager
Job Number:
26794961
Company Name:
IST Management Services, Inc.
Job Location:
Charlotte, NC US
Job Category:
Management & Business
Site Manager
Site Manager
Job Code :SMKSCH Location :Charlotte NC US 28202
% of Travel Required :0-10% Job Type :Full Time Career Level :Manager (Manager/Supervisor of Staff) Education :High School or equivalent Category :Administrative and Support Services Compensation :From 26000 To 26000 USD Per Year Job Description :
Position Summary
The site manager is a key management position charged with managing on-site facilities including, but not limited to, mail, copy, fax and other administrative services.
Essential Functions
* Maintain effective written and oral communications with clients and employees. * Prioritize work and deploy staff as required to ensure customer needs are met in regards to on-time delivery of services and quality of work. * Ensures all work standards are met on a consistent basis. * Manage the budget and controls expenses. * Ensures all work standards are met on a consistent basis by IST site employees. * Accurately prepare and distribute management reports to the client in a timely and consistent manner. * Insures maximization of productivity through efficient use of standard operating procedures. * Develops new procedures to improve the operation of the sites and to lower operating costs. * Manages, trains and coaches employees and develops a work environment that promotes high motivation and customer satisfaction. * Ensures the proper and safe use of all equipment used by employees.
Minimum Job Requirements
Education: High School Diploma. College a plus.
Experience: One to four years experience supervising or managing a mail & copy department. Job Requirements :
Specific Skills:
* Knowledge of Microsoft Office (Word & Excel) and familiarity with computer basics is preferred. * Ability to communicate both verbally and written with customers and other employees both one-on-one and during meetings. * Knowledge of supervisory techniques to manage, motivate and train employees. * Ability to prepare reports and present information to customers. * Must have attention to detail and critically think through and resolve problems. * Must have customer service skills and be able to maintain a consistent, high level of service. * Must have ability to multi-task, manage multiple accounts and establish priorities.
Company Background
IST Management Services, Inc. is one of the fastest growing, privately held facilities management companies in the U.S. The company provides total office solutions including the management of copy, mail, imaging, supply, records, reception, desktop publishing, shipping & receiving and other administrative services for law firms and other large companies. IST uses cutting-edge technology to manage and operate its on-site facilities including the use of proprietary database management systems and a host of on-line, web-based software programs for mail sorting, package tracking, skill-tracking, human resources, payroll, billing, charge-back, purchasing, copier service calls, copy-track, customer relationship management (CRM) and DOCSTOR which is a cutting edge, document management and scanning software package that provides users total control of their file storage. IST was awarded the Human Resources Professional Excellence Award by the Society for Human Resource Management due to its outstanding employee reward programs. The company is over ten years old with operations in 16 states and the District of Columbia. Its sales goal is $500 million within twenty years or less. It has a strong culture and is able to provide consistent, high-quality service regardless of location. Its recruiting standards are high. Shift/Hours :First Shift (Day) Recruiter Contact Information :Pamela
