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To view more listings click here to search Management Jobs in Mountlake Terrace, WA


For your reference, we have included the original job posting below.




Systems Support Engineer


Job Number:21332449
Company Name:ETech Hi
Job Location:Mountlake Terrace, WA US
Job Category:Management & Business
 

Systems Support Engineer
Systems Support Engineer
Date Posted 2/7/2008
Location Mountlake Terrace, WA
Min Salary $65,000.00
Max Salary $85,000.00
Job Type Full-Time Regular
Min Experience 3 Years
Position Id EB-
Job Description
Job Description

The Company is searching for a Support Engineer to join the Email Operations team in theSeattlearea. Focusing heavily on the enterprise e-mail software industry, the company builds and supports a suite of email software that powers some of the largest legitimate senders and receivers of e-mail in the world.

This role involves working with engineering and operational staff at large carriers and enterprises to operate customer e-mail systems, and answer questions that clients technical staff may have. The company's work environment is casual and they offer outstanding benefits.

RESPONSIBILITIES:

* Provide complete remote MTA administration services including installation, configuration, maintenance, disaster recovery
* Answer client configuration questions
* Assist with customer integrations
* SLAcompliance
* Interact with the engineering team to resolve problems with the products
* On-call rotation; we offer 24x7x365 priority 1(system down) support. Must be willing to be a part of a rotation to support such coverage.

All candidates MUST have the following experiences to qualify for consideration

* 1-3 years of enterprise or carrier system administration experience on Linux or Solaris
* 1-3 years experience with enterprise or carrier class e-mail infrastructure
* 1-3 years experience with sendmail, postfix, exim or qmail; must be able to install, configure and maintain one or more of these and other MTAs on Solaris and Linux
* Thorough knowledge of SMTP
* Quick and independent problem-solving ability
* Attention to detail and exceptional follow-up skills
* Passionate customer focus
* Excellent listening, written and verbal communication skills
* Ability to prioritize multiple simultaneous support issues
* Perl programming experience

DESIRED SKILLS:

* Shell scripting
* Knowledge of POP, IMAP, LDAP, LMTP
* C, C++, Java and other web-related technologies(HTTP, HTML, web servers)
* RDBMS knowledge



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