TECHNICAL EXECUTIVE-TRAVEL INDUSTRYTitle: TECHNICAL EXECUTIVE-TRAVEL INDUSTRY
Location: Arkansas-Conway
Leads technical development, process, strategy and architecture of Acxiom solutions in defined motes standardization of Acxiom solutions and services. Acts as chief technical liaison for assigned Acxiom ures technical requirements incorporate Acxiom and client's overall technical vision.
* Critical measures: Revenue retention; Revenue growth (add-on, new logo); Account profitability; Client satisfaction
* Acts as chief technical liaison for Acxiom clients.
* Oversees all technical aspects from development through delivery. Verifies that technical requirements in individual accounts correspond with Acxiom and client's technical "big picture."
* Qualifies and recommends solutions and strategies.
* Creates framing for proposals and business strategies.
* Verifies end solutions meet technical ntains subject matter expertise in Acxiom technologies, verticals and lines of business in order to help align client business needs to products, solutions and services offered.
* Conducts enterprise-wide, multiple solution architecture needs analysis for designated accounts.
* Prepares and delivers technical presentations to internal associates and clients (current and prospective)at the appropriate technical granularity. Sponsors proposed solutions to CXO and client audiences.
* Develops, maintains and shares technical best practices.
* Ensures solutions utilize standardized capabilities and platforms. Promotes standardization through solution "templatizing" as appropriate. Advocates standardization of non-standard processes, capabilities and platforms.
* Oversees technical issues that arise throughout the sales process. Leads technical sales support. Directs and reviews technical proposal materials for technical integrity, quality, risk quantification, strategic direction and consistency with standards.
* Stays informed in latest industry news, trends, products, services, competitors and relevant existing and emerging technologies. Presents, participates and publishes in professional forums. Provides industry-recognized technical expertise.
* Primarily responsible for maintaining/retaining current revenue levels and contracts within defined book of accounts.
* Leads technical development, process, strategy and architecture of Acxiom solutions in defined accounts.
* Promotes standardization of Acxiom solutions and services. Acts as chief technical liaison for assigned Acxiom clients.
* Ensures technical requirements incorporate Acxiom and client's overall technical vision.
* Acts as chief technical liaison for Acxiom clients.
* Oversees all technical aspects from development through delivery. Verifies that technical requirements in individual accounts correspond with Acxiom and client's technical 'big picture.' Qualifies and recommends solutions and strategies.
* Creates framing for proposals and business strategies. Verifies end solutions meet technical criteria.
* Maintains subject matter expertise in Acxiom technologies, verticals and lines of business in order to help align client business needs to products, solutions and services offered.
* Conducts enterprise-wide, multiple solution architecture needs analysis for designated accounts. Prepares and delivers technical presentations to internal associates and clients (current and prospective)at the appropriate technical granularity.
* Sponsors proposed solutions to CXO and client audiences. Develops, maintains and shares technical best practices.
* Ensures solutions utilize standardized capabilities and platforms. Promotes standardization through solution 'templatizing' as appropriate.
* Advocates standardization of non-standard processes, capabilities and platforms. Oversees technical issues that arise throughout the sales process.
* Leads technical sales support. Directs and reviews technical proposal materials for technical integrity, quality, risk quantification, strategic direction and consistency with standards.
* Stays informed in latest industry news, trends, products, services, competitors and relevant existing and emerging technologies.
* Presents, participates and publishes in professional forums. Provides industry-recognized technical expertise
Required Skills
* Strong verbal, written communication skills.
* Able to present Acxiom subject matter targeted to business/line audiences versus IT or supporting functions.
* Proven leadership ability with strong client relationship skills.
* System Integration experience.
* Strong, demonstrated experience base with both organizational and technology leadership.
* Ability to speak to any aspect of Information Technology down to at least a mid-level of detail, and obviously much more detail in areas relevant to their earlier work history.
* Understand input from several channels and shape it into a coherent message or communication, tailored to the intended audience.
* Expert in the bigger integrated picture, process improvements, and overall technology management.
Desired Skills
* Knowledge/experience of Media/Communications/Travel or Technology industry. More than one is preferred.
* New business / presales experience (i.e. consulting skills, strategic leadership, RFP, pricing, presentations, etc).
* Working experience as a consultant.
* Client 'presence'; experience with client C level contacts.
* Managed a couple different flavored IT groups in the past.
* Seasoned IT leader whose comfort zone is no longer just one or two specific specialty areas.
* Industry-recognized expertise on IT issues that effect customer's business, particularly emerging technologies.
* Identify and document best practices, "templatizing" where possible.
* Experience in the digital space (electronic marketing channels i.e. Web 2.0 (blogs, social networking, text.), email).
About Acxiom
Acxiom is a recognized leader in marketing services and technology that enable marketers to successfully manage audiences, personalize consumer experiences and create profitable customer relationships. Our superior industry-focused, consultative approach combines consumer data and analytics, databases, data integration and consulting solutions for personalized, multichannel marketing strategies. Acxiom leverages over 40 years of experience in data management to deliver high-performance, highly secure, reliable information management services. Founded in 1969, Acxiom is headquartered in Little Rock, Arkansas, USA, and serves clients around the world from locations in the United States, Europe, Asia-Pacific and South America. For more information about Acxiom, visit .
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