Business Development Navigator II

Business Development Navigator II- AdventHealth Orlando

Location Address : 601 EAST ROLLINS STREET, Orlando, 32803

Top Reasons to work at AdventHealth Orlando

• Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlandoserves as the major tertiary facility for much of the Southeast, the Caribbean and South AmericaAdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the countryWe are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year

Work Hours/Shift:

FT/Days

GENERAL SUMMARY:

Reporting to the Business Development Manager II, the Business Development Navigator II serves a key role in generating leads and opportunities for the Business Development Department and AdventHealth stakeholders including AHRI operational and services teams as well as AH physicians, AH Institutes, AH marketing, AH communications, AH partnerships and other AH teams. The Business Development Navigator II's primary duty is to identify potential global drug development targets, conduct research into their respective development pipelines, identify the appropriate contacts and work with the Business Development Manager and Account Executives to manage campaign (Salesforce and outreach), marketing/content, and pipeline events. The Business Development Navigator II will do a thorough review of the sponsor's profile, clinical trial analysis, and pipeline to qualify leads for different therapeutic areas, and connect potential prospects to BD managers and Account Executives.

The Business Development Navigator II will leverage business intelligence tools to generate leads from relevant sponsors for each disease area, including disease landscape analysis and listings of top companies for each therapeutic area. The Business Development Navigator II will plan and execute special events, symposiums, seminars with the Business Development team and AHRI Leadership.

Facilitates a high level of training, education, communication and relationships, building trust in the AHRI BD process and handbook. The position requires the ability to persuade and build confidence. Fosters internal meetings and training and educational programs. Maintain high standards for revenue growth, lead generation through leveraging existing/latent relationships of physicians, scientists and staff. Support standards identified in the BD handbook.

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:

• Manage, build, execute, & optimize campaigns within Salesforce

• Develop and contribute to business development strategy based on specific goals and KPIs

• Communicate performance results and strategy recommendations to management

• Identify and maximize new opportunities for client growth

• Ability to think creatively to develop innovative tactics and strategies that drive results

• Follow industry trends, drive innovation, and contribute to training

• Contact new prospects by phone/email to qualify their projects with AdventHealth and partners

• Manage the business process from prospecting to setting the appointment. Build and maintain an accurate and robust pipeline

• Contact potential clients to establish rapport and schedule meetings for the team

• Provide strong business development support and coordination with marketing

• Prioritize competing day to day activities to ensure that all target KPI's and management objectives are met

• Lead all efforts related to identifying new clinical trial leads

• Scope, organize and maintain information technology (IT) databases related to lead generation, including Salesforce CRM

• Track, report and suggest changes based on contact feedback

• Enters and maintains the status of all activities and leads

• Work with internal resources to develop strategic plans to grow business

• Communicate professionally by phone and writing

• Build and maintain strong relationships and establish trust as the "navigator" for both intra-departmental (within AHRI units) and inter-departmental (external to AHRI, internal to AH)

• Maintain high standards for revenue growth, lead generation through leveraging existing/latent relationships of physicians, scientists and staff.

• Implement the AHRI BD handbook for transitions and hand-offs of contacts from physicians and entry points to the BD teams, as well as from BD teams to operational and services teams for execution

• Coordinate networking events and meetings, and related activities with the goal to create greater connectedness and inter-department coordination

• Support progression of ideas and opportunities of physicians to BD lead generation processes

• Enable the transition of legacy relationships of AHRI operational staff to AHRI BD structures and processes

• Support relationships with business development-oriented points of contact throughout all AdventHealth, including the AH Institutes, AH Networks, AH Managed Care, etc.

• Track progress and hand-offs with AHRI client relationship management tools

• Organize meetings, calendars, Microsoft Teams, Zoom, and other activities

• Provide support to marketing for various projects connected directly to business development team and networks

• Attention to detail that ensures follow through on all initiatives implemented, and all projects undertaken

Qualifications

EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor's degree from an accredited university (science, healthcare, medical or related)

• Three years' experience in business development, sales, consultation or equivalent role.

• Two years' experience in research, healthcare or related field.

• Two years' experience with client relationship management, lead generation, process/project management or related field.

• Experience with Client Relationship Management (CRM) software, e.g. Salesforce

EDUCATION AND EXPERIENCE PREFERRED:

• Master's degree from an accredited university in a related field

• Change Manager Certification

• Microsoft Teams, Zoom, WebEx, Skype or related virtual meeting and training tools

• Five years' experience in business development, sales, consultation or equivalent role.

• Five years' experience in research, healthcare or related field.

• Five years' experience with client relationship management, lead generation, process/project management or related field.

LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:

• Salesforce Administrator, client management or related certification, or relevant experience

LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:

• Salesforce Administrator Certification

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Research

Organization: AdventHealth Orlando

Schedule: Full-time

Shift: 1 - Day

Req ID: 23042967

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.