CATERING DIRECTOR

Flik Hospitality Group

Salary: $80000 - $120000 / year

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish.

Job Summary

The Director of Catering leads, manages, and coordinates catering sales efforts while assisting in execute items related to the entire operation of the conference. The Director of Catering will also work with Director of Sales and Marketing in setting the annual budget.

Key Responsibilities

• Assist in directing the hotel in the development, implementation and achievement of their annual business and market plan objectives.

• Provide leadership, guidance and assistance relating to the execution of marketing and catering sales functions, policies and standards.

• Actively participate in the sales process via customer meetings, entertainment and attendance at customer and other relevant industry events.

• Direct the solicitation efforts of the catering sales staff through effective oral and written communication.

• Develop and implement strategic plans to increase the property's market share.

• Directs the preparation of reports pertaining to the operation of the Sales Department to include the annual and monthly Forecast, Lead Management System, and Booking Reports.

• Achieve personal individual revenue goals through solicitation, prospecting, meeting with customers, as well as, the negotiating and contracting processes.

• Work in tandem with Director of Sales & Marketing on the internal (University of Texas at Austin) client relationship including meeting, reporting and relationship building on behalf of the property.

• Oversee the management, training and career development of catering sales staff.

• Responsible for recruiting and identifying candidates for sales managerial positions.

• Attend weekly departmental meetings and other scheduled meetings to support business operations.

• Conduct site inspections with potential customers, meeting space and banquet facilities, as well as other property facilities.

• Basic Property product knowledge, i.e., staffing, operations, safety, security, structural, terminology, fire, police and health codes, hotel policies, city ordinances.

• Basic knowledge of various types of set up styles used in the meeting rooms

• Basic knowledge of audio visual equipment, telecom equipment, lighting and room temperature control

• Extensive knowledge of market and related meeting industry.

• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts

• Quantitative processing of data via office machine equipment, mathematical computations and analytical skills necessary to accurately determine and communicate financial, forecasting and space utilization calculations.

• Ability to read, write and speak the English language to fully comprehend guest requests, memos, proposals, general correspondence and similar written materials.

• Interpersonal skills to provide overall guest satisfaction.

• Assimilate into The AT&T Executive Education & Conference Center, the Family PLATINUM SERVICE culture through understanding, supporting and participating in all elements of PLATINUM SERVICE. Demonstrate working knowledge of the service standards.

Preferred Qualifications

• Minimum of four years of college level courses with an emphasis on business.

• Bachelor's degree in Hotel Management, Business Administration, Marketing or Communications preferred.

• Requires a minimum of 6 years' experience in conference center or hotel catering sales or food and beverage operation.

• Proficient with MS Office products and Delphi.

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story (~~~/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.

Associates at Flik Hospitality are offered many fantastic benefits.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Paid Time Off

• Holiday Time Off (varies by site/state)

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Req ID: 1308622

Flik Hospitality Group

JEANNE M LANE

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