Client Site Lab Manager - Redmond, WA

Job Description:

This is an Onsite position, no remote work - the candidate must be available at our site/ data center to manage work.

A thorough pre-employment background investigation will be conducted before hiring/ onboarding process is completed. It may also include a Drug Test

At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace.

Our DXC Modern Workplace services enables customers' employees to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work seamlessly and securely.

About this role/ What you'll do

As a Lab Manager, the selected candidate will be fulltime onsite at our Client's Site in Redmond, WA. The selected candidate will maintain The Garage Makerspace , the equipment, and assist with the planning and execution of events. In addition to this, specific project work could also be part of the job. The candidate must be extremely resourceful and able to deal with ambiguity; possess solid project management and problem-solving skills; be able to work independently and effectively under pressure and within short time constraints; prioritize while multi-tasking; must be personable and have solid communications skills; and, be flexible in the performance of the job responsibilities.

You will be responsible for overseeing the day-to-day operations of our innovation lab, maintaining state-of-the-art machinery and robots, and fostering a culture of innovation in STEM education.

Being a self-starter who is comfortable with minimal supervision is essential to the success in this role. You will work to achieve the highest standards and client satisfaction. The ability to work individually and as a team from the client site, facing customers to meet the proposed delivery of overall services to our client is the reality of this role.

Responsibilities:

Garage Operations

• Maintain of equipment in the Garage

• Ensure proper training and deployment of equipment, including documentation of best practices

• Manage Garage inventory and liaise with Procurement to maintain inventory

Garage Programming

• Support in the delivery and execution of events & programming

• Manage the calendar and communications regarding site engagements

Special Projects

• Assist in project-based work including hardware/software projects, 3d modelling etc.

• Liaise with Management team on site and community initiatives that involve the Garage

Manage

• Participate in training sessions and workshops for employees using the lab and associated equipment.

• Schedule and provide training on various equipment available in the lab, including 3D printing, CNC machining, and more.

• Support projects by providing expert guidance on machine usage and technical solutions.

Maintain

• Inspect and ensure the lab facilities are well-maintained, including overseeing maintenance of major equipment.

• Confirm that lab users are informed about safety and security measures within the lab.

• Conduct regular lab inventory checks and maintain inventory of items issued to users.

Communicate

• Provide content for our website and communication channels to showcase working projects, workshops, and training.

• Draft communication materials to inform the community about upcoming events and training sessions.

General

• Plan and execute tech refresh, identifying and ordering new equipment for the lab.

• Manage procurement-related activities for the lab, including purchase order creation.

• Oversee all internal communications related to the lab, events, and workshops.

Who you are :

A dynamic professional with a passion for innovation and have the skills and qualifications outlined below.

• Bachelor's degree in Mechatronics or related field is a plus.

• Proven experience in lab management, robotics is a plus.

• Understanding of Electronics with experience in Makerspace tools having proficiency in 3D printing, CNC machining, soldering, vinyl cutting and programming (Python & C++).

• Experience with Arduino, Raspberry Pi, and basic IoT knowledge.

• Experience with 3D Modelling, CAD CAM and Illustrator

• Strong problem-solving skills and the ability to work independently.

• Excellent communication and interpersonal skills.

Professional Experience:

• Prior experience as a IT Lab Manager or IT Lab Technician in a similar environment is a plus.

• Experience working with 3D printers, CNC machines, and robotic arms.

• Collaboration with industry partners in manufacturing, robotics, and STEM.

• Representation of the organization at trade shows and exhibitions.

Work Environment:

• Office environment - IT Lab

• Business hour support

• Expected to be in "Business Casuals" dress code and "Business Formals" expected for Client Events.

Other must have skills:

• Interpersonal and communication skills to interact with business client and team members.

• Time management and organization skills to balance and prioritize work.

• Documentation skills & attention to details

• Security Awareness

• Adaptability and Flexibility

• Analytical and problem-solving skills

• Ability to resolve complex hardware/software and equipment problems.

• Ability to provide guidance to other engineers and team members.

• Team player

Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team - globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.

At DXC we put our people first. In managing COVID-19, our actions are focused on the health, safety and well-being of our colleagues and their families and our approach is to encourage and support masking, testing and vaccination. With our Virtual First strategy the majority of our workforce now works remotely and will continue to do so. We recognize that requirements and availability around masking, testing and vaccination vary by location, and we continue to monitor and conform with government regulations and customer requirements specific to each location.

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation for this position is $75,000 - $ 80,000 USD.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings link

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.

Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $60,400 - $112,100.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer . All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings link (~~~)

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (~~~) .

Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .