Robert Half • Waco, TX 76702
Job #2692073946
Description We are offering an opportunity for a motivated individual to join our team in the financial services industry, located in Waco, Texas. In this role, you will be functioning as a Collections Specialist, tasked with the responsibility of managing customer credit applications, maintaining customer credit records, and taking necessary action to collect delinquent payments.
Accurately and efficiently process customer credit applications
Maintain up-to-date and accurate customer credit records
Resolve customer credit inquiries in a timely and professional manner
Monitor customer credit accounts to identify delinquency or other issues
Conduct appropriate telephone collection activities to minimize delinquent debt
Post all payments and fees to customer accounts in accordance with company policy
Carry out data entry of loan applications and documents
Process credit loan applications and sign checks for loans and branch expenses
Close loans as directed by management
Assist the Branch Manager with overall operations of the branch office, particularly in the areas of customer relations, accounts building, and compliance
Develop and improve customer relations and provide exceptional service to all customers
Utilize Microsoft and Microsoft Excel for various tasks
Provide Call Center Customer Service and operate within Call Center Operations
Use Spanish Language skills for Spanish Translation when necessary
Comply with all company policies and all State and Federal lending regulations. Requirements - Proficiency in Credit Collections and Debt Collection processes
Experience in Commercial Collections and Cash Collections
Familiarity with Collection Processes in both Consumer and Commercial sectors
Proficient in Microsoft Office Suite, particularly Microsoft Excel
Knowledge of Keyword Research strategies and tools
Experience in Call Center Operations, including Customer Service
Fluency in Spanish Language and ability to perform Spanish Translation
Familiarity with the financial services industry and its regulations
Strong communication and interpersonal skills
Ability to handle sensitive information with discretion
Proven problem-solving and negotiation skills
Detail-oriented with strong organizational skills
Knowledge of legal and ethical collection practices and regulations
Willingness to continue learning and improving in professional skills
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///~~~/us/en/terms) .
Robert Half • Ennis, TX 75119 • Yesterday
Robert Half • Austin, TX 78703 • 3 Days Ago
Robert Half • Dallas, TX 75219 • 3 Days Ago
Department Of The Treasury • Waco, TX 76701 • Mar 1
Veralto • Waco, TX 76702 • Apr 2