Bank of America • Pennington, NJ 08534
Job #2686255951
Compliance and Operational Risk Executive- Global Technology
Charlotte, North Carolina;Dallas, Texas; Chicago, Illinois; Pennington, New Jersey
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description Summary:
Support Global Technology ServiceNow transformation by providing workflow integration, configuration management, enterprise service management and support for AI and analytics. This is a multi-year, multi-gen effort which will require dedicated risk oversight to ensure appropriate risk management, control framework adoption and performance.
This job is responsible for leading and executing the second line of defense compliance and operational risk oversight for a Front-Line Unit, Control Function, and/or Third Parties. Key responsibilities include leading a compliance and operational risk team and ensuring requirements of the Global Compliance Enterprise Policy, the Operational Risk Management Enterprise Policy (collectively "the Policies"), the Compliance and Operational Risk Management Program and Standard Operating Procedures are implemented and the team is identifying, challenging, escalating, and mitigating risks in a timely manner.
Responsibilities:
Oversees the assessment of risks, associated controls and their effectiveness, while driving compliance with applicable laws, rules, and regulations and adhering to policies
Oversees engagement in activities which provide independent compliance and operational risk oversight of Front-Line Unit or Control Function performance and any related third party/vendor relationships in alignment with the Global Compliance - Enterprise Policy, the Operational Risk Management - Enterprise Policy (collectively the Policies) and the Compliance and Operational Risk Management Program and Standard Operating Procedures
Oversees identification and escalation of problems or issues that arise and drives actions to address the root causes that lead to compliance risk issues and/or operational risk losses
Oversees and manages inventory of risks and associated metrics for risk appetite and limits, reporting violations of compliance or regulatory activities
Manages the development of independent risk management reporting for respective area(s) of coverage for inputs into management routines which could include country/regional governance
Oversees monitoring of the regulatory environment to identify regulatory changes applicable to area(s) of coverage
Managerial Skills:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Breaks down barriers to create a more inclusive environment that supports company D&I goals
Challenges end-to-end process efficiency and effectiveness, champion data driven decision making and removes obstacles to optimize operations
Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success
Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization
Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance
Efficiently allocates and manages resources across the organization to drive short and long term profitability
Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs
Mobilizes organizational resources to deliver the full range of the bank's capabilities to meet client needs and to gain competitive advantage
Skills:
Regulatory Compliance
Advisory
Interpret Relevant Laws, Rules, and Regulations
Decision Making
Risk Management
Issue Management
Policies, Procedures, and Guidelines Management
Executive Presence
Prioritization
Written Communications
Business Process Analysis
Resource Management
Business Acumen
Critical Thinking
Negotiation
Required Skills Minimum Years of Business & Functional
Experience: 10 years
Degree Required: Bachelor's Degree; May require regulatory
examination/registration or certification depending on jurisdiction and role
Desired Skills Additional Technical/Functional Experience (e.g.
Industry type): Financial Services or similarly regulated sector
Communicates complex ideas in a way that is clear, direct, concise, simple and contextual; avoids jargon
Shapes the opinions and actions of others, gaining trust & commitment for desired outcomes
Adjusts style and personalizes message to best connect with others; inspires others to follow his/her lead
Constructively challenges; supports opinion and recommendations with facts and data
Shares opinion with confidence; is persistent and tenacious for what is right
Demonstrates productive edge, appropriately voicing and challenging opinions
Interprets multifaceted ideas and information to determine and communicate systemic impacts and opportunities
Demonstrates productive partnering with various stakeholders across the enterprise at all levels
Role models effective communication and influence; develops others on this skill
Deep understanding of the financial industry, the organization's strategies, how the business operates, and its financial position
Drives the knowledge of and actions around the purpose, risks,
procedures, controls, and escalation requirements related to their team and related businesses
Drives business improvements and solutions
Proactively engages team/peers/stakeholders to transfer knowledge of the business
Makes tough business and people decisions
Demonstrates the ability to remain flexible and adaptable in order to learn/apply new concepts and stay current on emerging trends (i.e. new technology)
Asks questions in an effort to understand, drawing connections and similarities in order to frame new challenges/opportunities; leverages information to take calculated risks
Proactively brainstorms and researches a wide range of options to find the best solutions to address opportunities
Proactively engages others for feedback as an opportunity to drive improvement (for self and the business)
Demonstrates a deep understanding of owned processes and
continually seeks opportunities to simplify and improve
accountability for the team/organization
Maximizes and delivers performance expectations through optimizing resource needs, location strategy, and other financial levers
Proactively identifies and removes barriers 3 Bank of America
Proprietary
Demonstrates a deep and broad understanding of the business,
regulatory environment and emerging trends to develop strategic plans to meet the current and future needs of their organization
Exhibits a deep understanding of the organization's strategy, global market and financial position
Challenges the status quo by continually identifying and pursuing opportunities to reinvent, grow and add value to the business
Is organizationally savvy, knows how to make connections across the enterprise to achieve better outcomes and results in an inclusive manner
Creates and leads an environment that values diversity, where people can speak up, share bad news and get better outcomes through dialogue and debate
Personally builds a pipeline of strong, diverse talent
Actively manages the growth and development of talent; takes
genuine interest in and provides support for their development
Broadly shares accountability and responsibility with others
Builds motivated, high performing teams; inspires them to achieve more
Recruits, develops and aligns talent needed to meet business goals
Recognizes and rewards strong performers; coaches and manages lower performers
Sets and runs a talent agenda focused on performance management, development and succession planning
Holds all leaders accountable for cultivating talent in the organization
Commanding knowledge of the Compliance & Ops Risk Program and its application to daily work activity and team priorities; educates others
Commanding knowledge of how laws, rules and regulations apply to businesses, functions, products, jurisdictions and/or the enterprise and stays current on changes; educates others
Understands and educates others on the business processes (design through execution), the role of effective controls and the potential impact to operational losses
Directly or via a team, assesses for and identifies compliance and operational risks in the activities of a FLU/ECF or the Company (EAC) through monitoring, assessment and testing activities
Directly or via a team, documents, analyzes, reports and escalates as needed risk issues (e.g., control weaknesses, violations, metric breaches); synthesizes the data for emerging trends or systemic issues
Directly or via a team, drives the mitigation of compliance and
operational risk through means such as policy reviews and updates, issue remediation/action plans, and training needs; determines approach and possible solutions
Communicates risks and issues concisely, clearly and timely; drives transparency and accountability with appropriate parties
Leads the planning, prioritization and execution of risk governance and management routines
Ensures compliance and operational risks are considered in business activities, including product development and business process changes; uses risk lens when advising the business
Escalates risks not being mitigated in a timely manner to appropriate leaders and senior management, regulators and Board of Directors as warranted
Leads, holistic and systemic, analysis integrating facts, data and
information to draw accurate conclusions in order to identify root cause
identify potential solutions
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (~~~) .
To view the "EEO is the Law" Supplement, CLICK HERE (~~~) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free workplace and alcohol policy, CLICK HERE .
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