Customer Category Manager

Job Description

Are You Ready to Make It Happen at Mondelez International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

The Customer Category Manager is a challenging role with the goal to achieve MDLZ annual and long range KPI's to include: sales, profit, and consumption within the assigned customers. Participate in the development and lead the implementation and coordination of strategic business plans; align with Brand and National strategies; drive consumption of MDLZ products; grow/maintain share; build brand equity.

All core and cross-functional team members work in concert to achieve the customer's business strategy including customer penetration, marketing/sales program implementation, operations/promotion financial management and new product development plans and programs.

How you will contribute

You will

• Build Mondelez International business with the customer as measured by profitability achievement, share gains, volume targets, special programs, and new item introductions. Develop and cultivate effective, positive business relationships with key customer decision makers - penetrate all levels and key functions of the customer.

• Collaborate with Category Planners, Shopper Marketing, and Key Stakeholders to tailor Mondelez International programs consistent with customer strategies through the development of Sale's presentations to sell-in new items, new distribution, merchandising events, etc. Create synergies in the Mondelez International portfolio of products to drive customer profitability and Mondelez International revenue, consumption and share

• Translate BU priorities into a comprehensive Customer Merchandising Agreements (CMA) for the planning period. Collaborates with customer to ensure compliance and performance on agreed upon strategies / tactic

• Translate priorities into actionable plans specific to category/customer

• Collaborate with the Customer, gaining alignment on plan and key supporting tactics.

• Build/deliver revenue, profit, and share by applying category management principles and business analytic best practices to identify key category drivers and implementing business recommendations to drive Mondelez International & Customer growth

• Ensure accuracy of Latest Estimate (LE) by updating customer plans in APEX based on actual performance; targeting continuous improvement in forecasting and "Revenue Call"

• Manage communications with Supply Chain ensuring accurate, timely

• Provide updates to management on competitive activity (Customer and in the Market), Customer specific strategy changes, key marketplace updates and other business Related activities

• Conduct category analysis by utilizing current consumer and category insights and KPI Reports. Analyzes the category, the customer and the consumer information to make

• Leverages analytical support to understand customer/category implications of the information presented

• Recognize opportunities to grow share / profitability with the customer

• Evaluate post event analytical support to determine profitability and ROI of trade funded events - determines areas for improvement and increased trade efficiencies;

• Collaborate with the customer to continually refine future plans

• Manage effective trade funds spending within budget

• Develop effective and efficient merchandising that maximize ROI

• Ensure timely and efficient resolution to Customer deductions

• Review KPIs to determine necessary action steps to improve category profitability

• Lead the resolution of post audit deductions (with administrative support when appropriate)

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge

• Drive for Results

• Business Acumen (Strategic Perspective)

• Motivating Others

• Dealing with Ambiguity

• Develop Direct Reports and Others

Requirements

• Bachelor's Degree preferred

• Minimum 5 years experience

• Sales Process: Experience aligning with customers by using a strategic and consultative sales process to understand customers' needs and exceed their expectations while growing each customer's and Mondelez's business.

• Finance and Profitability: Integrating sales skills with knowledge of financial data and profitability requirements to increase the cost-effectiveness and economic performance of Mondelez and the customer's business. Consistently identifies profitable opportunities for Mondelez.

• Understanding the "4 C's: Consistently demonstrates and proactively delivers a thorough understanding of consumer, category, competition and customer. Able to analyze and interpret data on the "4 C's" to find opportunities and effectively grow the Mondelez business.

• Strategic Business Building: Ability to look holistically at opportunities and solutions. Can see beyond one customer or one point in time. Can look at overall impact of decisions to the business in order to grow both top and bottom line revenue for Mondelez.

• Promotions/Distribution/Merchandising: Identifying opportunities to use promotions, distribution and merchandising to develop and support business-to-business relationships between Mondelez and customer organizations. Ability to analyze promotional activities for return on investment.

• Ability to be in office 3 days per week

Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy

Business Unit Summary

The United States is the largest market in the Mondelez International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz , Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.

Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact ~~~ for assistance.

Job Type

Regular

Account Management

Sales

At Mondelez International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum

Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.

Join us and Make It An Opportunity!

Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact ~~~ for assistance.