Director - Analytics

Director - Analytics

Little Rock, AR, USA ? United StatesReq #763

Thursday, May 16, 2024

Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.

• As Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice, and digital TV to consumers through an enhanced fiber network.

• Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients.

• Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises.

The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!

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About the Role:

The Director of Reporting Analytics Management is responsible for collaboratively leading and contributing to the strategic direction of Construction. In this role, you will be working with a broad set of leaders and departments across Construction, Engineering, Operations and Sales to identify areas of opportunity and help to drive organizational change. One goal of this position is to gather consumable and accurate data that can be confidently shared with senior leadership. You will work on complex issues where analysis of situations or data requires an in-depth knowledge of the company.

This role requires excellent attention to detail to discover opportunities for improving and resolving reporting issues to enable Construction to be able to strategically plan and focus on results.This position demands a self-starter who is comfortable engaging senior leadership and work across functional groups within the organization and with vendors external to the organization to achieve goals.Additionally, you will be responsible for suggesting and implementing new approaches, monitoring processes, and developing solutions for reporting on the key construction data drivers.

You will lead as a player-coach who enjoys digging into analytics to problem solve while coaching your team to continually improve and strive to be the best at what they do.

What You'll Do:

• Participates with other senior leaders to determine and set strategic plans and objectives that align with organizational goals.

• Ability to concisely communicate to senior level management within the Company by providing accurate, timely and effective communications and analytics reports.

• Build and maintain data environments that support insights to solve complex operational and financial problems.

• Translate large data sets into consumable summary analysis and reporting environments.

• Identify process improvements and automation opportunities to drive operational efficiencies within the team and organization.

• Train, mentor and communicate with team members to drive higher employee engagement.

• Drive continuous improvement practices across the organization. Lead process improvement efforts, influence cross-functional efforts to proactively identify process failure points that lead to errors.

• Identify and design solutions that eliminate manual work associated with reporting and data collection efforts.

• Provides thought-provoking leadership throughout the organization to foster innovation, teamwork, and appropriate risk-taking.

• Provides direction, advice, and mentorship to the management team and staff on issues and assists in removing roadblocks to ensure positive outcomes.

• Serve as Single Point of Escalation for data analytics and drives resolution by inserting influence, direction, and decision making to ensure performance goals are met.

• Other duties as assigned including the ability to work flexible hours and travel to meet Windstream business needs.

Do You Have?

• Innate curiosity and entrepreneurial spirit that leans in to solve complex data issues.

• Outstanding verbal, written, and interpersonal communication skills with the ability to summarize and present detailed information to technical and non-technical audiences, both individually and in a group setting.

• Detail oriented with the ability to quickly identify errors and root cause and determine how best to correct them.

• Strong time management and organizational skills.

• Strong business domain expertise in the areas of processes and systems, with a proven track record of providing results.

• Strong project leadership skills and execution focus to drive results through performance - both at the individual level and at the team level.

• Proven ability to plan and organize workloads and work within multiple deadlines.

• Effective leadership skills required to lead and manage a team effectively.

• Proficient in Microsoft Excel, Word, and PowerPoint required.

• Experience developing and presenting information to all audiences, including senior executives.

• Working knowledge of construction and engineering principles and practices within the Telecom industry.

Minimum Requirements:

College degree in Business, IT, or a related field and 10+ years professional level experience with 3-5 years supervisory experience; or 14+ years professional level related Business/IT experience with 3-5 years supervisory experience; or an equivalent combination of education and professional level related Business/IT experience required.

The starting compensation range for this job is $112,600 to $150,800.

Physical Tasks - Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting and Stationary: Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching: Occasionally: 0-33% |Lifting -Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%

Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33%

Equipment Used in Job Performance : Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier

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Our Benefits:

• Medical, Dental, Vision Insurance Plans

• 401K Plan

• Health & Flexible Savings Account

• Life and AD&D, Spousal Life, Child Life Insurance Plans

• Educational Assistance Plan

• Identity Theft, Legal, Auto & Home and Pet Insurance

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Windstream CIB Statement:

Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.

Our Employee Resource Groups:

• WinVets - Veteran Employee Resource Group

• WOW - Women Employee Resource Group

• WINPRIDE - LGBTQ+ Employee Resource Group

• WBPN - Black Professional Resource Group

• WARG - Ability Resource Group

• LaFamilia -Hispanic Resource Group

• AAPI - Asian American Pacific Islander Resource Group

Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Other details

• Job FamilyBusiness Processes

• Job FunctionBusiness Processes

• Pay TypeSalary

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• Little Rock, AR, USA

• United States

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