Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries.
The Director, Global Process, Procure to Pay (PTP) is responsible for the global process design and governance for Procure to Pay in collaboration with the Global Procurement organization to define the end to end process for Source to Pay. This role is responsible for global process standardization and optimization across the business. Drive the strategic direction for the STP process transformation in collaboration with Global Procurement and support the implementation of multi-divisional enterprise resource planning (ERP) and other enabling technologies with focus in Finance.
Core Job Responsibilities:
Set the strategic direction for global process design, working directly with Corporate Finance Services (CFS), Shared Services Operations (SSO) and the Global Procurement Organization to advance the target operating model and deliver process transformation.
In consultation with business and operational teams and Global Procurement, lead identification, prioritization, and delivery of process improvements, ensuring they support organizational outcomes and business results. Define and implement the Procurement to Pay Roadmap to deliver targeted business benefits and ease of process use for the end user.
Collaborate with CFS & SSO leadership and Global Procurement to ensure global alignment of priorities, management and influence of results through working in a matrixed environment.
Collaborate with IT on ERP program initiatives and deployment of other enabling technologies.
Establish and sustain the global process design for PTP in collaboration with the Global Procurement Organization, chairing the Process Council for global PTP processes.
Drive adoption of global process standards and gain buy-in from key stakeholders.
Establish and sustain process change control for the PTP process.
Provide process expertise for shared service migrations, business integrations including mergers, acquisitions and divestiture activities.
Identify, drive and monitor continuous improvement related to the PTP process area and create opportunities to bring service innovation to Abbott across the end to end process.
Ensure adequate and timely root cause analysis to understand problem drivers and implementation of necessary corrections and/or changes.
Define and agree KPIs and performance measures associated with the end to end process, benchmark the process performance, and drive measurable improvements in the process over time.
Drive process automation including robotics for the process area.
Establish and maintain effective working relationships across the finance functions. Act as a liaison with Abbott Division and Corporate business partners, CFS\SSO and other customers.
Proactively monitor cross-functional and enterprise wide initiatives that impact people, processes and technology to ensure alignment, maintain agility and mitigate disruption to the global process agenda through frequent communication with business partners including CFS & SSO leadership, Global procurement, functional stakeholders including Controllers, Corporate Audit and external auditors.
Position Scope & Accountability:
Work closely with CFS\SSO Executive and the Source To Pay Executive Council for leadership responsibilities related to business strategy, business case development, and business design decision making.
Work with/be supported by functional process managers FPM's for both strategic and legacy business process and systems in the divisions/countries and shared services operations.
Identify and lead opportunities for change Management at a senior level, which is essential for securing buy-in from senior management.
Must be viewed as the process leader within the Procure to Pay function and other organizations associated with the end to end process, as the position will be responsible for influencing all levels of Abbott, from executive to staff members across the process area (Division/Finance executives, Finance Controllers, Global Procurement etc.) and operating unit's business management at the Corporate, Division, Region, Area, and Country levels.
Interact effectively with leaders across CFS\SSO, Global Procurement and also with other functions as new processes are designed and implemented (Information technology, Internal/external audit, legal, compliance, etc.).
Education & Experience/Training:
BS degree in Accounting, Finance, or General Management; MBA a plus.
Minimum 10 years of Source to Pay experience in a complex multinational organization.
Demonstrated experience managing accounting and/or finance teams in a complex and global environment.
Demonstrable experience of executing process transformation initiatives or delivering enterprise systems.
Experience and background in evaluating business risk and implementing financial controls.
In-depth understanding of SAP or other major ERP systems capabilities.
In-depth experience of enabling technologies in the Source to Pay space.
Ability to work with others in a formal process for solving issues and problems.
Program and project management experience required.
Formal continuous improvement training (e.g. LEAN / Six Sigma) desirable.
Senior stakeholder management experience with ability to influence & persuade key stakeholders and to constructively deal with conflicts.
Ability to work and collaborate with others, to consider the needs of all affected groups, and to build/leverage relationships across functions and organizations to achieve business results. Decisive yet collaborative leadership style.
Strong written and oral communication skills.
Shared Service experience desirable.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
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