• Director, Global Program Optimization

    BCD TravelSaint Petersburg, FL 33747

    Job #1335133191

  • Are you ready for a global role where you can use your excellent sales, consulting and account management skills and travel industry knowledge? This role offers you an exciting opportunity where you focus on client retention and program optimization. Director Global Program OptimizationFulltime, homebased in the US We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. In this role you retain a portfolio of large-market or multi-national accounts and identify expansion opportunities within the existing client base. In this highly visible position, you partner with our commercial and program management teams and senior stakeholders to build and deploy customized approaches in support of our existing customers. This is what you do + Proactively engage with business owners regarding the status of our client partnerships and assisting in renewal and bid avoidance strategies throughout the lifecycle of an account + Identify opportunities for clients to consolidate and expand their travel program with BCD + Work with commercial teams and clients to promote the value of our partnerships and look to renew agreements prior to the clients taking their programs to bid + Develop avoidance strategies and make recommendations with business leaders on optimizing the value we bring to clients and act as internal consultant to the business and clients alike + Work and communicate with Global, Regional and Local Sales owners to create client retention and expansion plans + Facilitate project management for entire retention process including document management, repricing and presentations + Look for opportunities to leverage existing data and information to uncover emergent data and trends to improve client retention + Help drive program profitability by optimizing programs by retaining and expanding client partnerships + Participate in sales presentations to successfully retain and expand customer contracts This is who you are + 5+ years business travel industry experience + Business development, program management and/or consulting experience preferred + Thorough knowledge of business travel management and supplier landscape + Knowledge of travel industry technology and solutions + Effective oral, written, and presentation communication skills + Ability and willingness to travel domestically and internationally when needed + An inquisitive problem solver motivated by uncovering problems and implementing solutions What we offer youWorking at BCD Travel means working with highly motivated, passionate people. We value open communication, collaboration and a flexible work-life balance. We offer unique, often global experiences to empower you to develop yourself and grow within the organization. Next to that we're committed to sustainability and helping others. We make a difference through charitable activities in our communities and around the globe. About usBCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive, and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. For more information, visit ~~~. What to do next?Did the vacancy grab your interest and is this your next career move? Don't wait anymore to create a profile and upload your resume and cover letter via the website. Necessity is the mother of invention, so we have moved to virtual hiring and onboarding processes to enable you and our recruitment teams to get close while respecting social distancing. If at the final stages of a recruitment, you prefer to meet in person, we take all the necessary precautions to ensure everyone's safety. Do you have questions about this role? Feel free to reach out to us via ~~~. Please send your application via the website and not by e-mail. Preference will be given to internal and/or furloughed employees. BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ~~~.