Director IT Operations & Service Management, Kohler Energy

Director IT Operations & Service Management, Kohler Energy

Work Mode: Onsite

Location: Onsite at Kohler Energy

Opportunity

The main responsibilities of this highly visible and influential role include: defining, aligning and executing a comprehensive operations & service management strategy and investment plan; oversight for operational deliver of consistent, reliable services across the key domains; and the leadership of a global, multi-dimensional and matrixed team. This individual must navigate and manage new challenges to operate existing and emerging technologies, develop new, agile ways-of working within the IT organization, identify and develop necessary organizational skills

and competencies, and leverage new external partner models to drive efficiency.

Specific Responsibilities

• Leads the design, development, implementation, and maintenance of technologies such as: Telecommunications (voice and data), Hosting & Computer Operations, Servers & Desktops, Digital Workplace, Records, Management, and the Service Desk.

• Develops and executes the infrastructure and operations strategy road map and annual execution plans linked to targeted business outcomes.

• Partners with cross functional teams to establish key technical standards, methods, and priorities for implementation.

• Fosters a continuous improvement mindset and achieves year-on-year efficiencies through the leverage of new technologies, capabilities, and strategic partners to remain "best-in-class" from a running cost perspective.

• Acts as a thought leader to introduce and assess emerging capabilities and technologies and how they can and should be leveraged throughout the organization.

• Drives simplification, standardization, and globalization of the operations and service management environment.

• Establishes framework, direction, and expectations across the organization with respectto selection, acquisition, operation, and maintenance of systems infrastructure.

• Develops, manages, and actively communicates metrics to measure effectiveness, participating in external benchmarking activities as appropriate.

• Monitors and maintains implementation plans and budgets, ensuring key milestones are achieved across the domains.

• Operates a formal governance mechanism to ensure services are delivered in line with agreed-on business outcomes.

• Ensures all solutions and platforms are optimized from a technology, performance, security, and user experience perspective.

• Conducts or reviews feasibility studies for projects to drive exceptional project outcomes with realistic, and clearly articulated budgets and timelines.

Skills/Requirements

• Bachelor's degree in information technology or related field required, with a preference towards a master's degree.

• 7+ years of experience in IT, with demonstrated success in infrastructure and operations domains.

We will consider applicants requiring sponsorship for this opportunity.

Why Work at Kohler Energy ?

For more than 100 years, Energy has been an innovative leader in energy resilience, starting with the first modern generator, the Kohler Automatic Power & Light, launched in 1920. Through a combination of organic and acquisitive growth, Energy is now positioned as the third largest producer of power solutions for consumer and industrial customers worldwide. The product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, clean energy solutions, and much more that serve a broad spectrum of OEM, residential, industrial, and commercial customers.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler Energy proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at ~~~.

It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact ~~~. Kohler Energy is an equal opportunity/affirmative action employer.

We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .