Robert Half • Minneapolis, MN 55431
Job #2691332524
Description
We are seeking an organized and detail-oriented Dispatch Coordinator to join our client's growing team in Bloomington, MN. This position will be responsible for managing daily routes, coordinating logistics, and maintaining service schedules for clients. The ideal candidate works with a strong sense of urgency and has the ability to pivot quickly to changing priorities.
Manage daily route schedules and adjust in real time as necessary
Dispatch service personnel according to the schedule and urgency of service requests
Maintain constant communication with field staff to provide updates on service assignments, schedule changes, or emergencies
Coordinate truck maintenance, including preventative maintenance and compliance with DOT regulations
Monitor the progress of service appointments and respond promptly to any delays or disruptions
Collaborate with other departments such as customer service, operations, and billing to ensure seamless service delivery
Document all service requests, assignments, and customer communications accurately in the system
Provide excellent customer service by addressing client inquiries, concerns, or complaints in a professional and timely manner
Assist in identifying areas for process improvement and implement solutions to enhance efficiency and customer satisfaction
Adhere to company policies, procedures, and safety standards at all times
Requirements
Minimum of 3 years experience in a dispatching role or similar logistics coordination experience
Familiarity with dispatching software
Knowledge of equipment maintenance protocols
Understanding of DOT compliance and DOT regulations is essential
Data entry skills with high level of accuracy and keen attention to detail
Excellent communication skills, both written and verbal
Strong organizational skills and ability to multitask and prioritize work effectively
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.
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