Dunkin' • New Haven, CT 06532
Job #2695390432
Demitra Donuts, LLC (a Dunkin Franchisee) is currently hiring DISTRICT MANAGERS to join our growing management team. Immediate openings available.
Whether you are looking to boost your career or are an experienced operator, we'd love to speak with you. Our Management Team members are an integral part of our business. America runs on Dunkin' but Dunkin' runs on our Inspired Team!
Franchisee of Dunkin Donuts Reports to: Director of Operations
Working Conditions
Field based position
Must live in the market where stores are located for which you will be responsible for
Must have a valid driver's license.
Type of position: Full-time
Hours - variable/week: Exempt
Responsible for overseeing Operations 24/7; night and weekend work required based on business needs
Local Travel
Position Summary
Oversees recruiting, training, management, budget compliance, and overall operations of up to 8 Dunkin' Donuts restaurants to ensure excellent customer service, high quality foods, crew development, food safety, store cleanliness, and maximum profitability. Maintains communication, acts as a liaison with Dunkin' Director of Operations, and provides a positive focus on the Dekk culture and values: high quality food, excellent customer service, and an inviting atmosphere in the restaurants. Responsible for building a strong team through hiring, training, and developing Restaurant managers; providing clear, consistent direction, and recognizing individual and team contributions. Key Duties & Responsibilities
Maintains standards and expectations in food quality, guest service, food safety, store cleanliness, and financial performance in up to 8 Dunkin' Donuts restaurants
Achieves and maintains "Operational Excellence" in the Dunkin restaurants in the assigned area
Demonstrates competency in every position in the restaurant
Responsible for all phases of the restaurants' performance and decisions for his/her restaurants
Provides clear, consistent communications on a frequent basis with the Restaurant Managers, Operations Director and Franchisee - Demonstrates respect for individual employees and appreciation for their efforts and contributions
Builds an effective team of employees through recruiting, training and development with meaningful, timely performance feedback
Ensures compliance with all Federal and State Labor Laws within the network
Ensures the compliance of the Dekk network policies and procedures (people, safety, assets, cash, etc.)
Provides oversight for all preventative maintenance programs and systems
Ensure communication and proper execution of all marketing programs
Manages the financial targets for EC Sales, Production, Food Cost and Profitability
Provides direction for action plans to achieve Dekk and Dunkin Brands standards
Responsible to complete other duties as assigned relative to business needs
Minimum Qualifications
PC proficiency and MS Office Suite
Strong supervisory and organizational skills
Has consistently demonstrated strong leadership skills in operations, people development, sales & profitability
Demonstrates ability to interact easily with diverse work groups
Education and Work Experience Requirements
At least 3-5 years of quick service restaurant experience required
Multi-unit supervisory experience preferred
Strong command of the English language and general communication skills
Lift up to 70 lbs.
Must be available early mornings, nights, and weekends (including holidays)
Standing for long periods of time
Driving long distances
Competencies
Business Savvy
Customer Focus
Passion for Results
Problem Solving and Decision Making
Project and Process Management (Planning, Managing and Measuring Work)
Communication
Conflict Management
Interpersonal Relationships and Influence
Personal Awareness and Learning
Builds Effective Teams
Developing Direct Reports and Others
Motivating Others
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
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