Executive Director, Strategy & Business Development Payer Relations

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

As a key member of the Payer Relations leadership team this Executive Director plays a vital role in informing and executing strategies to address payer and industry requirements and needs. This role sits in the center of the business transformation within one of the world's strongest healthcare companies. An ideal candidate exhibits an intellectual curiosity to understand the dynamics shaping the pharmaceutical industry, the tenacity to address complex business problems, and leadership skills to direct cross-functional teams. Additionally, the role works cross functionally to develop go to market tactics, complete tactical assessments, and measure results for the various retail pharmacy network, product, and service initiatives.

This role owns and manages the development of the Payer Relations toolkit that consolidates information about all data sources and resources used during the contracting process, including CRM (Salesforce), CLM (Ariba), Profitability data insight integration (Foundry), Business Intelligence tools (CMS Dashboard, Market Share). In addition, this role also leads the initiation, execution, and measurement for key strategic projects. They will be working cross functionally with legal, operations, finance and the Payer Relations Team to develop, communicate, and execute strategies and opportunities to achieve CVS organizational business objectives. The ability to develop and track performance measurements is a critical leadership quality in this role.

The position is central to aligning wide-ranging stakeholders across the organization. Therefore, experience in building effective relationships and influential skills are essential. This role will work across the enterprise with IT, Finance, Analytics, Payer Relations and Rx Product Development innovation teams to integrate multiple outputs into a unified narrative for the Retail President and Sr leaders. The Executive Director will report to the VP Payer Relations, but will hold relationships across a large number of Retail Pharmacy teams. This role requires the ability to connect workstreams and partners across disparate teams, solving problems creatively and efficiently. More importantly, a comprehensive understanding and ability to translate the roadmaps of dependent partners across the Enterprise (i.e., Digital, Operations, Pharmacy Services, Payer Relations, etc.) is paramount.

Required Qualifications

Knowledge of

• 5+ years of experience in a Healthcare leadership role.

• 8+ years of experience managing large-scale projects in complex business environments

• Experience working with a geographically diverse team of primarily Work-from-Home colleagues

• Proven financial acumen and ability to identify the impact of changes on budget goals and financial targets.

• Experience with pharmacy products, payers, and operations with the ability to solve complex problems through people in other functional organizations.

• Extensive experience leading cross-functional initiatives and driving innovation.

• Experience facilitating buy-in and engagement across diverse stakeholder groups.

• Ability to anticipate risks and mitigate effectively.

• Excellent interpersonal communication skills, including active listening, self-management and awareness, emotional intelligence, and ability to flex interpersonal style

Skill In

• Healthcare and Pharmacy current/emerging trend management strategies.

• Experience working with varying levels of contacts, including executive leadership, department leadership, capability enablers and consultants.

• Strong communicator with the ability to facilitate communication across BUs/SSOs.

• Demonstrated success in the areas of collaboration, team work, and execution across multiple departments to deliver results.

• Ability to establish and maintain relevant professional networks consisting of internal colleagues

• Excellent written and verbal communication and presentation skills. Outstanding external stakeholder communication skills.

• Demonstrated action/problem solving orientation.

• Solid computer software skills utilizing standard MS-Office suite of products.

• An accomplished listener able to receive input from multiple sources and develop a rationale sound path to achieve objectives.

• Negotiation/influencing skills.

• Relationship and change management skills

• Organizational and Time Management skills

Ability To

• Ability to think on their feet and make actionable and sound decisions with incomplete information

• Strong decision-making, analytical and organizational skills

• Ability to develop and execute strategic and tactical business plans

• Exercise sound business judgment to achieve proper balance between objectives and stakeholder engagement.

• In-depth understanding of payer decision-making, pharmacy markets, CVS Health offerings and analysis.

Preferred Qualifications

Knowledge of

• Retail Pharmacy and/or Health Services sector

• Pharmacy, consulting, or related experience involving presentation and economic modeling and analyses

• Master's degree preferred (MBA)

Skill in

• Experienced presentation skills to facilitate the review and understanding of materials.

• Mastery at Problem Solving

Education

Bachelors Required

Masters Preferred

Pay Range

The typical pay range for this role is

$131,500.00 - $303,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit ~~~/benefits

We anticipate the application window for this opening will close on: 06/03/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.