Franchise Hotel - Housekeeping Manager

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees .

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer .

About Us

Frontier Hospitality Group has been locally owned since 1950. We operate six hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles.

Your day to day

Manage day-to-day staffing requirements, plan, assign work and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance. Provide discipline of staff according to company policy and procedure.

Responsible for interviewing, hiring, performance evaluation, discipline, and termination of all housekeeping personnel. Responsible for completing new hire orientation and coordinating training process according to structured plan. Prepares schedules and maintains housekeeping records and reports.

Oversees that staff is trained and observing all safety and security procedures.

Assists manager in preventative maintenance programs for guest rooms and public areas. Originates work orders for needed repairs to guest rooms or public areas and review with management.

Responds to guest complaints, special requests and takes action to ensure guest satisfaction.

Assists in scheduling of special cleaning programs as required; areas such as window washing, carpet shampooing, vent cleaning, general cleaning and other programs that may be included in the cleaning program directed by the General Manager.

Inspects guest rooms/suites, linen rooms, and public areas to assure that the property's standards of housekeeping and cleanliness are maintained by employees to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide additional training as needed.

Other duties as assigned.

What we need from you

1+ years managing a department of ten or more employees.

Prior housekeeping and laundry experience.

Ability to work a flexible schedule including nights and weekends if necessary.

What we offer

Health/Dental/Voluntary Life Insurance, 401K, and vacation time

Travel Discounts

Growth opportunities

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.